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Find Hospitality Courses & Degrees

eHotelier - eAcademy
Conduct a Product Tasting for Alcoholic Beverages
eHotelier - eAcademy
There are many situations where you may be required to offer tastings of alcoholic beverages. What you will learn: Evaluation techniques How to setup a tasting station Customer interaction protocols Beverage management
Duration
2 hours
Format
Online
eHotelier - eAcademy
Provide Room Service
eHotelier - eAcademy
Room service is offered by many hotels and motels as a means of improving their service provision and profit margins. This course describes: The process for taking and recording room service orders Setup procedures for room service trays and trolleys Appropriate methods for delivering and clearing room service Account presentation options and procedures
Duration
3 hours
Format
Online
eHotelier - eAcademy
Prepare and Serve Non-Alcoholic Beverages
eHotelier - eAcademy
,Non-alcoholic beverages play an important role in the product options of any hospitality business. As they are high profit items, it is important to consider non-alcoholic beverages in the overall product and marketing mix of the establishment. In this course you will learn: Types of non-alcoholic beverages How to prepare and serve a wide variety of drinks Tea and coffee characteristics
Duration
3 hours
Format
Online
eHotelier - eAcademy
Provide Advice on Beers Spirits and Liqueurs,
eHotelier - eAcademy
Most establishments serve a range of beers, spirits, liqueurs, ciders and other alcoholic beverages. A professional bartender must have a thorough knowledge of the production processes. This course will cover: Beers, spirits and liqueurs Evaluation techniques Production methods and variations Customer interactions
Duration
3 hours
Format
Online
Digital Marketing Specialization
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Offered by University of Illinois at Urbana-Champaign Drive Customer Behavior Online. A six-course overview of the latest digital marketing skills, taught by industry experts.
eHotelier - eAcademy
Provide Responsible Service of Alcohol
eHotelier - eAcademy
Responsible service of alcohol is about minimizing excessive alcohol consumption and therefore minimizing the negative effects this can have on the commcoursey. In this course you will learn: Your legal duties and obligations State-specific information Reasons for and benefits of RSA How to assist safe consumption of alcohol How to handle intoxicated and underage customers Note: This course is designed specifically to meet Australian legislative requirements, however may be useful in general application in all countries with respect to local legislation.
Duration
3 hours
Format
Online
eHotelier - eAcademy
Provide Advice on Food and Beverage Matching
eHotelier - eAcademy
,This course describes how to evaluate a range of beverages and judge their compatibility with various foods items. Sensory evaluation techniques Techniques and guidelines for compatibility Range of suitable beverage and food pairings
Duration
3 hours
Format
Online
eHotelier - eAcademy
Provide Advice on Food
eHotelier - eAcademy
Frontline service staff must have excellent knowledge of the menu items in their establishment. This course describes: The importance of menu knowledge and understanding of production techniques How to interact with and advise customers Menu development and research
Duration
3 hours
Format
Online
eHotelier - eAcademy
Prepare and Serve Cocktails
eHotelier - eAcademy
Cocktails are exciting and interesting beverage options for any establishment. They are well-loved by customers and can provide good profits. This course covers: Traditional and modern types and styles of cocktails Various production techniques Types of equipment required Presentation and flair
Duration
3 hours
Format
Online
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Food Hygiene and Fire Safety Training Package
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We’ve packaged together two of our most popular online courses, Level 2 Food Safety and Hygiene for Catering and Fire Safety, to create the perfect induction for new employees or those needing refresher training.
Duration
Self-paced
Format
Online
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HACCP for Supervisors and Managers
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The aim of this training is to develop an understanding of HACCP-based food safety management, and how it is best implemented and maintained in a food business or organisation.
Duration
3 hours
Format
Online
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Front of the House
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Always wanted to work in hospitality and keen to increase your food and beverage skills? Our Front of House course teaches you valuable skills required to work in hotels, clubs, cafes, restaurants and coffee shops. Improve your communication and customer service skills Have the skills required to walk into a position in front of house Learn to become part of a team
Duration
1 month
Format
Online
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The Basics of Food Venture Formation + Financing
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You know the statistics—20% of new businesses will fail in the first year. A poor understanding of the legal and financial requirements can doom even the best-intentioned start up. This short-form course will cover five practical steps for new and emerging entrepreneurs who want to start a sustainable and scalable food business. Grounded by real-world examples of the challenges faced by food business leaders, this course will help you ask the questions you need to consider in the planning phase. You will identify the stakeholders and examine funding options. You will explore what you need to know to start the right business—and you will make your plan for an effective exit. Participants will learn from an expert in the field and will work through a series of targeted activities. You'll have the opportunity to learn from and share ideas with one another, with support from a course navigator whose expertise is in mentoring start-ups at all levels of engagement. Click on "Watch Video" below to hear more about the course from lead faculty, Don Buder.
Duration
1 month
Format
Online
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Insights from Food Experience Design
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Transforming the food system requires more than just passion and intent. You need to move quickly from idea to plan to action—with rigor, empathy, and effectiveness. By embracing a process that calls on collaboration, negotiation, and inquiry with diverse stakeholders, you will learn to act deliberately and listen empathetically as you explore the concept of food experience design. Engaging the hallmarks of design thinking, this short-form course will help you apply these tools to your food business. You will explore innovation as a team sport, develop customer empathy, frame your challenge, build creativity and refine your ideas, and craft your pitch. Participants will learn from an expert in the field, work through a series of targeted activities, and have the opportunity to learn from and share ideas with one another, with the support of a course navigator with expertise in mentoring start-ups at all levels of engagement. Click on "Watch Video" below to hear more about the course from lead faculty, Kyleigh Wawak.
Duration
1 month
Format
Online
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The Building Blocks of Brand Development
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In today’s competitive marketplace, a clearly defined brand is critical to your ability to attract and retain the consumers, customers, and guests you need to succeed. This short-form course will help to set a foundation for purposeful growth. You will develop a thoughtful brand approach—exploring what branding is and what it isn’t. You will identify the DNA / soul of your brand while you explore how best to test and live it. You will gain an understanding of how to harness consumer insights—and you will activate your brand in order to deliver its promise. Participants will learn from an expert in the field and will work through a series of targeted activities. You'll have the opportunity to learn from and share ideas with one another, with support from a course navigator whose expertise is in mentoring start-ups at all levels of engagement. Click on "Watch Video" below to hear more about the course from lead faculty, Steven Goldstein.
Duration
1 month
Format
Online

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