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Find Hospitality Courses & Degrees

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Sustainable Tourism – promoting environmental public health
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Offered by the University of Copenhagen The course introduces learners to key environmental health and natural resources management challenges associated with the rapid growth in international tourist arrivals into low-income countries.
Duration
9 hours
Format
Online

Free

UNWTO Academy
Introduction to Tourism – Industry Management
UNWTO Academy
This last decade, innovation and technology have irrevocably changed the rules. We have witnessed the birth of a very demanding, multi-channel and self-sufficient digital tourist, who expects personalised customer service and feels the need to be connected on a constant basis. Training is now an essential requirement in order to remain active and relevant in this new scenario, where tourists are more demanding and require real-time information and efficient processes. At the same time, there is so much data available that can be leveraged to provide customers with the best possible experience. This Massive Open Online Course (MOOC) is a great opportunity for anyone who is interested in developing his or her basic knowledge on management concepts applied to the tourism industry. You can study the content for free and only pay if you want to do the assignments and receive a certificate of completion.
Duration
8 hours
Format
Online

Free

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Introduction to the Travel & Tourism Industry: Passport to the World
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Explore how the global travel and tourism industry works; learn how to start your career in the world’s fastest growing industry.
Duration
2 months
Format
Online

Free

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Culture of Services: Paradox of Customer Relations
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Understand the subtle and sometimes counter-intuitive dynamics of customer relations. Learn a fresh, cultural perspective on service-focused industries.
Duration
2 months
Format
Online
Improving Communication Skills
Learn how to communicate more effectively at work and achieve your goals.

Free

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Introduction to Hospitality and Tourism Industry
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This MOOC is for individuals who are desirous of discovering the career opportunities and adventures available to and experienced by the Hospitality/Tourism industry professional person.
Duration
1 month
Format
Online
eHotelier - eAcademy
Access and Interpret Product Information
eHotelier - eAcademy
This course shows you how to access information on tourism, hospitality or events products to fulfil any sales or operational need. It covers: Types of product information available Methods for accessing information Techniques for interpreting product information How to stay up to date with product trends
Duration
3 hours
Format
Online
eHotelier - eAcademy
Provide Advice on Australian Destinations
eHotelier - eAcademy
This course covers sourcing and providing information and advice about Australian destinations to customers. It includes: Range of Australian destinations Types of information needed Developing, updating and providing information
Duration
3 hours
Format
Online
eHotelier - eAcademy
Prepare Quotations
eHotelier - eAcademy
This course describes the processes for preparing and providing quotations on various travel products. You will learn: Calculation methods Commissions and markups Conditions and limitations
Duration
3 hours
Format
Online
eHotelier - eAcademy
Operate an Online Information System
eHotelier - eAcademy
Many different online information systems are used in the tourism, hospitality and events industry. This course will outline: Types of information systems Features of the systems How to access information Appropriate use of the information
Duration
3 hours
Format
Online
eHotelier - eAcademy
Book Supplier Services
eHotelier - eAcademy
In this course you will learn how to make and administer customer bookings for products and services. This course covers: Customer file requirements How to request products and services Recording and monitoring requirements How to update and finalise bookings
Duration
2 hours
Format
Online
eHotelier - eAcademy
Sell Tourism Products and Services
eHotelier - eAcademy
In this course you will learn how to use sales techniques in order to sell tourism products and services. It covers: Identifying customer needs and wants Choosing appropriate products and services Appropriate sales techniques
Duration
3 hours
Format
Online
eHotelier - eAcademy
Source and Use Information on the Tourism and Travel Industry
eHotelier - eAcademy
In order to work in the tourism industry you need to have a good knowledge of how the industry functions. Being able to stay up-to-date with current trends will help to provide a good quality service to your customers. This course will help you with: Research techniques and sources of information A background of the industry and its structure Possible career paths and job roles Trends and recent impacts on the industry
Duration
2 hours
Format
Online
UNWTO Academy
Fundamentals of Tourism – Industry Management
UNWTO Academy
This last decade, innovation and technology have irrevocably changed the rules. We have witnessed the birth of a very demanding, multi-channel and self-sufficient digital tourist, who expects personalised customer service and feels the need to be connected on a constant basis. Training is now an essential requirement in order to remain active and relevant in this new scenario, where tourists are more demanding and require real-time information and efficient processes. At the same time, there is so much data available that can be leveraged to provide customers with the best possible experience. This Online Certificate Program is a great opportunity for professionals, managers and anyone else seeking to deepen their learning or update their knowledge in tourism sector management and its integration into tourism, hospitality and destination management.
Duration
20 hours
Format
Online
Glion Institute of Higher Education
How to Perform a Hotel Market Analysis and Valuation
Glion Institute of Higher Education
Learn how to gather and process data for a comprehensive hotel market analysis.
Duration
14 days
Format
Online

6 pages

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