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Find Hospitality Courses & Degrees

Produce Appetisers and Salads
eHotelier - eAcademy
Appetisers are served at the beginning of a meal and are designed to stimulate the palate and engage the customer. Appetisers can be made from a wide variety of commodities What you will learn: The appetiser’s role in the menu sequence Hors d’œuvre How to prepare and cook hot and cold appetisers A wide range of salads
Duration
4 hours
Format
Online
Manage Projects
eHotelier - eAcademy
Organisational and project management skills are essential for people involved in event management. What you will learn: How to source information relevant to the project Project planning procedures Project management techniques and theories How to administer and monitor the project to ensure it is carried out effectively
Duration
5 hours
Format
Online
Establish and Maintain a Work Health and Safety System
eHotelier - eAcademy
Establishing and maintaining a work health and safety system requires you to develop, implement and sustain effective, professional and contemporary work health and safety management practices, including systems, policies and procedures to ensure a safe workplace. What you will learn: Establish and maintain a framework for health Establish and maintain consultative arrangements for the management of health Establish and maintain practices for hazard identification and assessment
Duration
2 hours
Format
Online
Provide Housekeeping Services to Guests
eHotelier - eAcademy
This course describes the performance outcomes, skills and knowledge required to provide a range of general housekeeping services to guests.
Duration
4 hours
Format
Online
Digital Marketing Specialization
Courses Select
Offered by University of Illinois at Urbana-Champaign Drive Customer Behavior Online. A six-course overview of the latest digital marketing skills, taught by industry experts.
Clinical Cleaning
eHotelier - eAcademy
Certificate: A certificate is included on successful completion of the course. Objectives: Describe how clinical cleaning contributes to controlling the spread of infection Identify the cleaning products used in clinical cleaning State the stages of disinfection and how to apply the process to housekeeping tasks Identify how cleaning techniques and procedures contribute to reducing the risk of cross-contamination
Duration
1 hour
Format
Online
Control Stock
eHotelier - eAcademy
Stock control is crucial for the smooth running of a business. There needs to be enough so that staff can do their jobs but not too much so that storage space and money are wasted. Maintaining stock in good condition is important. This course will help you understand: Stock control processes, including ordering, receiving and storage Cost effective order and supply mechanisms Stock-take and other stock control procedures Stock control systems How to minimise stock losses
Duration
5 hours
Format
Online
Operate an Online Information System
eHotelier - eAcademy
Many different online information systems are used in the tourism, hospitality and events industry. This course will outline: Types of information systems Features of the systems How to access information Appropriate use of the information
Duration
3 hours
Format
Online
Monitor Staff Performance
eHotelier - eAcademy
Performance appraisals are critical to assessing individual staff progress as well as business needs. The Monitor Staff Performance course provides training on the purpose, process and desired outcomes of regular formal and informal staff performance management. Techniques for monitoring staff performance Staff motivation and feedback techniques Recognising and resolving performance issues Formal performance management systems
Duration
3 hours
Format
Online
Interpret Financial Information
eHotelier - eAcademy
Everyone in a Tourism and Hospitality business has an impact on its financial success. This course will help you understand: The basics of accounting Commonly used financial terms Financial reports and how to analyse them Financial ratios and other tools Importance of correctly interpreting financial information
Duration
6 hours
Format
Online
Develop Conference Programs
eHotelier - eAcademy
The conference program is the roadmap to a successful conference and informs all participants of where and when elements occur. In this course you will learn: The importance of establishing the purpose and requirements of the conference How to design a conference program How learning principles can be applied to the conference program The importance of collaborating with stakeholders on program development
Duration
3 hours
Format
Online
Enhance the Customer Service Experience
eHotelier - eAcademy
Tourism, Hospitality and Events This course covers: Identifying customer requirements How to provide a quality service experience Selling techniques Proactively preventing service issues and responding to customer complaints Developing customer relationships
Duration
3 hours
Format
Online
Establish and Conduct Business Relationships
eHotelier - eAcademy
A Hospitality business needs to establish relationships with customers, suppliers, service providers, wholesalers and other businesses. This course covers: Building business relationships Negotiation skills Representing your business Contracts and agreements
Duration
5 hours
Format
Online
Handle and Serve Cheese
eHotelier - eAcademy
Handle and Serve Cheese: Cheeses are dairy items produced from cows, buffalos, sheep and goats. This course covers: Types and styles of cheese Cheese production methods Cheeses of the world Cheese in the restaurant
Duration
2 hours
Format
Online
Clean Premises and Equipment
eHotelier - eAcademy
Hospitality enterprises rely on making good impressions on their customers. It is essential to maintain a neat and professional business. In this course you will learn: Types and uses of cleaning equipment and chemicals Appropriate techniques for cleaning various surfaces How to look after your equipment Safe and environmentally friendly work practices This course describes the performance outcomes, skills and knowledge required to carry out general cleaning duties. It requires the ability to set up cleaning equipment and to safely clean premises and equipment using resources efficiently to reduce negative environmental impacts.
Duration
2 hours
Format
Online
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