Select an option
City, country
Filter by
0
0
5500
5500
Default Order

Find Hospitality Courses & Degrees

Design and Produce Sweet Buffet Showpieces
eHotelier - eAcademy
Showpieces or centrepieces are often created to be the focal point of a sweet buffet. Showpieces are highly elaborate decorative items that create excitement and visual appeal. They are highly complex and time consuming and therefore require great skill and technique in production. This course covers: How to design a showpiece Production and assembly techniques for a variety of showpiece types Award winning showpiece examples
Duration
4 hours
Format
Online
Provide Lost and Found Services
eHotelier - eAcademy
Guests often leave items behind when they check out. It is important to follow the appropriate procedures for lost and found services. In this course you will learn: Appropriate procedures to follow when an item is found How to handle a lost and found enquiry Procedures for returning items to guests Appropriate disposal procedures
Duration
3 hours
Format
Online
Provide Visitor Information
eHotelier - eAcademy
In the tourism, hospitality and events industries, customers often come to you for advice. As a result, you need to keep informed and up-to-date regarding products and services available, as well as the local area. This course will help you: Understand the needs of a diverse range of customers Learn how to keep up-to-date with useful information Provide accurate information to visitors Help visitors to enjoy their experience
Duration
2 hours
Format
Online
Provide Service to Customers
eHotelier - eAcademy
Working in tourism, hospitality and events requires interaction with many other people. As an employee you must be able to work with a wide variety of colleagues, as well as diverse customers. The Provide Service to Customers course applies to all front line personnel dealing with customer and colleagues on a daily basis.
Duration
2 hours
Format
Online
Digital Marketing Specialization
Courses Select
Offered by University of Illinois at Urbana-Champaign Drive Customer Behavior Online. A six-course overview of the latest digital marketing skills, taught by industry experts.
Research and Comply with Regulatory Requirements
eHotelier - eAcademy
There are many facets of the law that impact on a hospitality business. While it is always important to engage a law expert for assistance, a manager should have a good working knowledge of the aspects that affect them. This course covers: Useful sources of legal information and advice Legal and licensing requirements Potential sources of legal problems
Duration
4 hours
Format
Online
Roster Staff
eHotelier - eAcademy
Rostering staff in tourism and hospitality can be complex, due to the variety of working hours, shifts, award conditions and staff budgets. The course provides the skills necessary to effective work in departments such as Front Office Housekeeping Food and Beverage Conference and Banqueting Spa and Golf Services.
Duration
3 hours
Format
Online
Show Social and Cultural Sensitivity
eHotelier - eAcademy
Tourism, hospitality and events are extremely diverse industries. Employees come from all walks of life and from many different parts of the world. This course will help you understand: Types of diversity in the workplace Cultural How social diversity can improve customer service How to handle socially diverse customers
Duration
3 hours
Format
Online
Source and Use Information on the Tourism and Travel Industry
eHotelier - eAcademy
In order to work in the tourism industry you need to have a good knowledge of how the industry functions. Being able to stay up-to-date with current trends will help to provide a good quality service to your customers. This course will help you with: Research techniques and sources of information A background of the industry and its structure Possible career paths and job roles Trends and recent impacts on the industry
Duration
2 hours
Format
Online
Produce Cakes
eHotelier - eAcademy
Cakes are not just an afternoon tea item but also play a role in breakfast and à la carte menus. No wedding or birthday is complete without an elaborately decorated cake. What you will learn: A variety of basic cakes and sponges Techniques and ingredients for cake-making How to decorate and present cakes.
Duration
5 hours
Format
Online
Develop Event Concepts
eHotelier - eAcademy
This course describes the performance outcomes, skills, and knowledge required to explore and refine ideas for event concepts, and to progress those concepts to the point where they can be made operational. What you will learn: Creative approaches to event concepts Process for refining and applying the concept Progressing the concept to the operational requirements
Duration
4 hours
Format
Online
Develop and Implement Event Management Plans
eHotelier - eAcademy
This course describes the performance outcomes, skills and knowledge required to coordinate the final preparation and set-up of a complex event comprising multiple components and to manage all aspects of the on-site operation. What you will learn: Prepare for on-site event management Oversee the setup of the event Monitor the operations of the event while it is in progress Oversee the breakdown of the event
Duration
3 hours
Format
Online
Manage Physical Assets
eHotelier - eAcademy
Hospitality businesses often have large amounts of money invested in equipment, facilities, furniture and other assets. What you will learn: Types of assets in a business Strategies for maintenance Environmentally sustainable asset management Asset management systems Financial implications of assets
Duration
5 hours
Format
Online
Prepare and Serve Cocktails
eHotelier - eAcademy
Cocktails are exciting and interesting beverage options for any establishment. They are well-loved by customers and can provide good profits. This course covers: Traditional and modern types and styles of cocktails Various production techniques Types of equipment required Presentation and flair
Duration
3 hours
Format
Online
Manage On-Site Event Operations
eHotelier - eAcademy
This course describes the performance outcomes, skills and knowledge required to coordinate the final preparation and set-up of a complex event comprising multiple components and to manage all aspects of the on-site operation. In this course you will learn how to: Prepare for on-site event management Oversee the setup of the event Monitor the operations of the event while it is in progress Oversee the breakdown of the event
Duration
3 hours
Format
Online
Filter by
0
0
5500
5500
This site uses cookies
By continuing to browse this website you're agreeing to our use of cookies.
Find out more