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Find Hospitality Courses & Degrees

Process Reservations Use a Computerised Reservations or Operations System
eHotelier - eAcademy
The Reservations process is often where the first customer contact occurs. It is therefore important that guests are interacted with courteously and that all information is recorded correctly. This course covers: The reservations process Types of software and its use in reservations How to record and update booking details Communication of booking details
Duration
4 hours
Format
Online
Produce Seafood Dishes
eHotelier - eAcademy
Seafood is a very important part of any menu, providing excellent variety across a range of service styles and periods. Seafood is quite popular with customers, especially as it is often not cooked at home. This course covers: The classification of seafood and the appropriate selection for different menu uses Selecting and storing seafood Preparing and presenting fish and shellfish
Duration
5 hours
Format
Online
Produce Pastries
eHotelier - eAcademy
The preparation and production of pastries are the basic skills required by all bakers, pastry chefs and chefs. In this course you will learn how to make: Short and sweet paste products Shortbreads Choux paste products Puff paste products Filo and strudel products
Duration
5 hours
Format
Online
Purchase Goods
eHotelier - eAcademy
Tourism, hospitality and events businesses purchase a wide range of supplies throughout the week, ranging from cleaning materials to wine and beer. In this course you will explore: Methods for determining the purchasing requirements How to source suppliers Product quality assessments
Duration
4 hours
Format
Online
Digital Marketing Specialization
Courses Select
Offered by University of Illinois at Urbana-Champaign Drive Customer Behavior Online. A six-course overview of the latest digital marketing skills, taught by industry experts.
Receive and Store Stock
eHotelier - eAcademy
A hospitality business relies on stock in order to produce goods for sale. Ensuring that the business receives the correct stock, in the correct condition, is crucial to the process. This course will help you understand: Stock receipt processes Safe manual handling practices Types of stock and storage facilities Stock rotation and maintenance Stock safety and security procedures
Duration
4 hours
Format
Online
Source and Present Information
eHotelier - eAcademy
This course covers the skills and techniques required to conduct basic research and present information in response to an identified need. This requires you to: Source information appropriate to the situation Analyse Use communication skills to convey the message
Duration
2 hours
Format
Online
Transport and Store Food
eHotelier - eAcademy
This course describes what is involved in the transportation of food from a food preparation area to another location. It also deals with holding or storage on its arrival. This course covers: How to identify foods that can be transported Appropriate packaging and vehicles for transportation Required transportation conditions Hygiene and storage requirements when transporting food
Duration
4 hours
Format
Online
Use Hygienic Practices for Food Safety
eHotelier - eAcademy
Use Hygienic Practices for Food Safety. Hygiene in hospitality is extremely important, especially when it comes to serving customers. All hospitality staff must follow the health and hygiene procedures in their workplace. This course will help you understand: Importance of hygiene in the workplace Possible sources of contamination Correct hand washing procedures Importance of personal health and reporting requirements Ramifications of not following hygiene procedures
Duration
3 hours
Format
Online
Participate in Environmentally Sustainable Work Practices
eHotelier - eAcademy
All Tourism and Hospitality workers must be aware of the environmental impacts of their operations. What you will learn: Principles of environmental sustainability Impacts of Tourism and Hospitality on the environment How industry is helping the environment Waste reduction energy saving and water saving practices How to improve your workplace practices The effect on customer satisfaction
Duration
3 hours
Format
Online
Access Information on Event Operations
eHotelier - eAcademy
Events are diverse in nature and are coordinated in many industry contexts, including the tourism, hospitality, sport, cultural and commcoursey sectors. What you will learn: Analysing event context and rationale Assessing resource requirements and opportcourseies Evaluating planning and operational requirements Developing recommendations and models.
Duration
4 hours
Format
Online
Process Financial Transactions
eHotelier - eAcademy
Frontline roles often involve taking payments for products and services offered. In this course you will learn how to: Prepare and check float Receive and process transactions Reconcile takings at the end of the shift Identify discrepancies
Duration
5 hours
Format
Online
Produce Meat Dishes
eHotelier - eAcademy
Meat is often the primary source of protein in the Western diet and forms the centre point of many dishes. Many cookery methods can be used and it is essential to understand the correct preparation and cooking methods. This course covers: Various types, sources and cuts of meats Uses of different parts of the animal and associated cookery methods Preparation, cooking and presentation techniques
Duration
6 hours
Format
Online
Maintain Financial Records
eHotelier - eAcademy
It is essential to maintain financial records accurately, otherwise the business can be affected very badly. How to enter transactions into accounting systems correctly Credits and debits Reconciliation procedures Types of reports that can be produced.
Duration
5 hours
Format
Online
Manage Employee Relations
eHotelier - eAcademy
Having a harmonious and fair workplace is important to a business. As a manager you may need to deal with industrial relations issues. What you will learn: How to build a positive industrial relations climate Common conditions of employment Implementation of formal industrial procedures
Duration
4 hours
Format
Online
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