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Find Hospitality Courses & Degrees

Organise Event Infrastructure
eHotelier - eAcademy
In the Event industry infrastructure relates to the underlying support structures required at a venue or site to allow an event to operate. This course covers: Analyzing infrastructure requirements Sourcing and organizing infrastructure requirements Monitoring event infrastructure Evaluating the use of infrastructure
Duration
3 hours
Format
Online
Monitor Work Operations
eHotelier - eAcademy
A crucial work skill for supervisors is to keep an eye on all that is happening around them and ensure that it is running smoothly. This course will help you with: Short-term operational planning Problem solving and decision making Workflow planning and organisation Ensuring operations are running smoothly to provide quality customer service
Duration
4 hours
Format
Online
Identify Hazards, Assess and Control Safety Risks
eHotelier - eAcademy
This course describes the performance outcomes, skills and knowledge required to identify hazards, assess the associated safety risks and take measures to eliminate or control and minimise the risk.
Duration
3 hours
Format
Online
Interact with Customers
eHotelier - eAcademy
Interacting with and serving customers are common tasks across all sectors of the tourism, travel, hospitality and event industries. Some of the common tasks you will learn in the course are: Greeting and serving customers Communication methods Teamwork to deliver high quality customer service Reporting on service issues and providing feedback
Duration
3 hours
Format
Online
Digital Marketing Specialization
Courses Select
Offered by University of Illinois at Urbana-Champaign Drive Customer Behavior Online. A six-course overview of the latest digital marketing skills, taught by industry experts.
Process and Monitor Event Registrations
eHotelier - eAcademy
This course will introduce you to the process and importance of an accurate registration system. This course covers: Processing registrations Handling problems with registrations Updating and amending registration records Monitoring and Reporting on Registrations
Duration
2 hours
Format
Online
Produce and Serve Food for Buffets
eHotelier - eAcademy
Buffets provide an opportcoursey for the chef to showcase their skills while preparing large amounts of food. This course describes: Types of buffets Planning for buffets Preparation and production methods for buffet items Centrepiece production
Duration
4 hours
Format
Online
Prepare Quotations
eHotelier - eAcademy
This course describes the processes for preparing and providing quotations on various travel products. You will learn: Calculation methods Commissions and markups Conditions and limitations
Duration
3 hours
Format
Online
Manage Diversity in the Workplace
eHotelier - eAcademy
Hospitality employs an extremely diverse workforce. A diverse workplace should be used as a strength for the business. This course will show you how to: Encourage and accommodate diversity Use diversity as an asset Manage conflict arising from diversity issues
Duration
2 hours
Format
Online
Provide Advice on Food and Beverage Matching
eHotelier - eAcademy
,This course describes how to evaluate a range of beverages and judge their compatibility with various foods items. Sensory evaluation techniques Techniques and guidelines for compatibility Range of suitable beverage and food pairings
Duration
3 hours
Format
Online
eHotelier - eAcademy
This course covers sourcing and providing information and advice about international destinations to customers. It includes: Range of international destinations Types of information needed Developing, updating and providing information
Duration
3 hours
Format
Online
Book Supplier Services
eHotelier - eAcademy
In this course you will learn how to make and administer customer bookings for products and services. This course covers: Customer file requirements How to request products and services Recording and monitoring requirements How to update and finalise bookings
Duration
2 hours
Format
Online
Coach Others in Job Skills
eHotelier - eAcademy
Being able to teach other staff members is an essential skill for any budding supervisor or manager. Passing on industry knowledge and proper techniques will help a business to maintain a consistent level of product and service delivery. This course will help you understand: The skills needed to teach other employees How to identify what skills need to be taught How to prepare for and deliver a coaching session How to follow up on coaching so that the training is useful
Duration
4 hours
Format
Online
Communicate in the Workplace
eHotelier - eAcademy
This course explores a range of common tasks and procedures you are likely to follow in a working environment. The course covers: Research skills for gathering and presenting information Types of documentation and their uses Professional communication methods
Duration
2 hours
Format
Online
Produce Poultry Dishes
eHotelier - eAcademy
Poultry is an important source of protein in the diet. Being able to select top quality birds, prepare and cook the various dishes possible are essential skills for any chef. How to identify good quality product The wide variety of menu uses Preparation and cooking techniques appropriate for poultry and game How to use game and poultry offcuts to maximise profitability and minimise environmental impacts
Duration
5 hours
Format
Online
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