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Find Hospitality Courses & Degrees

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Successful Negotiation: Essential Strategies and Skills
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Offered by the University of Michigan We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement.
Duration
16 hours
Format
Online

Free

The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy
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Offered by ESSEC Business School With a fixed capacity, a highly disposable product and high fixed costs, hotels are a natural candidate for the application of revenue management. Originally developed by the airlines in the 1970s, these analytics-based techniques help predict consumer behavior at the hotel’s market level so that the hotel can sell each room each night at the optimum price.
Duration
9 hours
Format
Online
Effective Business English for Service Staff
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Your comprehensive guide to more effective English communication - for office administration, retail and hospitality!
Duration
Self-paced
Format
Online
TripAdvisor Domination For Hotels & Hospitality Management
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Hospitality Management: Improve Your TripAdvisor Ranking And Bring Customers 2019
Duration
Self-paced
Format
Online
Digital Marketing Specialization
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Offered by University of Illinois at Urbana-Champaign Drive Customer Behavior Online. A six-course overview of the latest digital marketing skills, taught by industry experts.
Microsoft Excel - Advanced Excel Formulas & Functions
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Master 75+ Excel formulas with hands-on demos from a best-selling Microsoft Excel instructor (Excel '07 - Excel 2019)
Duration
Self-paced
Format
Online
The Complete Digital Marketing Course - 12 Courses in 1
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Master Digital Marketing: Strategy, Social Media Marketing, SEO, YouTube, Email, Facebook Marketing, Analytics & More!
Duration
Self-paced
Format
Online
Clean and Tidy Bar Areas
eHotelier - eAcademy
Presenting a clean and tidy bar is important to a business, as customers will decide whether to stay and/or return based on the cleanliness and service provided. In this course you will learn: The importance of acting professionally How to clean the bar equipment and public areas Safe working practices This course applies to any hospitality organisation which operates a bar including hotels, restaurants, clubs, cafes and wineries. Clean Kitchen Premises and Equipment This course will help you understand: Appropriate cleaning techniques for kitchen equipment Appropriate cleaning techniques for kitchen surfaces Product knowledge for various cleaning and sanitising agents The importance of a clean and well maintained kitchen
Duration
4 hours
Format
Online
Obtain and Manage Sponsorship
eHotelier - eAcademy
A Hospitality business needs to establish relationships with customers, suppliers, service providers, wholesalers and other businesses. This course covers: Building business relationships Negotiation skills Representing your business Contracts and agreements
Duration
2 hours
Format
Online
Receive and Store Stock
eHotelier - eAcademy
A hospitality business relies on stock in order to produce goods for sale. Ensuring that the business receives the correct stock, in the correct condition, is crucial to the process. This course will help you understand: Stock receipt processes Safe manual handling practices Types of stock and storage facilities Stock rotation and maintenance Stock safety and security procedures
Duration
4 hours
Format
Online
Maintain Financial Records
eHotelier - eAcademy
It is essential to maintain financial records accurately, otherwise the business can be affected very badly. How to enter transactions into accounting systems correctly Credits and debits Reconciliation procedures Types of reports that can be produced.
Duration
5 hours
Format
Online
Manage Employee Relations
eHotelier - eAcademy
Having a harmonious and fair workplace is important to a business. As a manager you may need to deal with industrial relations issues. What you will learn: How to build a positive industrial relations climate Common conditions of employment Implementation of formal industrial procedures
Duration
4 hours
Format
Online
Develop and Implement Marketing Strategies
eHotelier - eAcademy
A business requires an overall strategy for marketing which covers which techniques it will use, where and when marketing activities will be conducted and how they will be directed. This course covers: Analysing the business’ products and services Identifying the business’ situation in the marketplace Developing strategies for marketing Constructing an overall marketing plan
Duration
3 hours
Format
Online
Prepare and Serve Non-Alcoholic Beverages
eHotelier - eAcademy
,Non-alcoholic beverages play an important role in the product options of any hospitality business. As they are high profit items, it is important to consider non-alcoholic beverages in the overall product and marketing mix of the establishment. In this course you will learn: Types of non-alcoholic beverages How to prepare and serve a wide variety of drinks Tea and coffee characteristics
Duration
3 hours
Format
Online
Develop and Implement a Food Safety Program
eHotelier - eAcademy
Developing a system for ensuring safe food handling practices is essential for any business that stores, prepares, displays, serves and/or disposes of food. This course will help you understand: Construction and requirements of a food safety program Food safety legislation and food standards How to implement HACCP procedures Methods for identifying, minimising and controlling food safety hazards Monitoring, evaluation and reporting requirements
Duration
4 hours
Format
Online
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