Banquet Captain
This position just got filled, but there are more F&B service jobs at Accor HQ
Banquet Captain

Accor HQ



Banquet Captain

About the job

Banquet Captain
Are you a passionate food service individual? This position as a member of the Banquet team, is to provide set-up and service of guests’ functions while ensuring the highest level of service.

What’s in it for you:

  • Paid time off
  • Medical, Dental and Vision Insurance, 401K
  • Complimentary Shift Meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academy designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
  • Career development opportunities with national and international promotion opportunities


What you will be doing:

  • Consistently offer professional, friendly and engaging service
  • Flexible shifts including mornings, evenings and weekends
  • Follow policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverages
  • Ensure appropriate set-up, service, and tear-down of a variety of functions
  • Perform a variety of duties including set-ups, coffee service, bartending and white glove service
  • Read Banquet Event Orders (BEO) for all set-up and food & beverage requirements
  • Ensure all coffee breaks/meals/meeting rooms are set up for the required time and to the proper standards
  • Assist with maintaining appropriate levels of dry goods and items held for guests’ consumption
  • Ensure the proper maintenance and housekeeping of Banquet storage rooms, back spaces and functions spaces
  • Provide guidance to Banquet Servers through on-going training and coaching
  • Assist with and provide feedback for Banquet Server performance reviews
  • Assist with ensuring staff scheduling meets business demands and budget
  • Follow all policies and procedures when completing tasks
  • Be prepared to work in other F&B outlets when required due to business needs and staffing levels
  • Other duties as assigned


Your experience and skills include:

  • High school graduate or equivalent vocational training certificate
  • Previous experience in food service industry and Banquets required
  • Food Handler and TABC certificates required
  • Previous supervisory experience is an asset
  • Knowledgeable in a variety of liquor and wine
  • Able to work effectively as part of a team in a fast-paced environment
  • Able to successfully manage multiple tasks simultaneously
  • Available to work a flexible schedule and long hours based on business levels
  • Computer-literate
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Previous point of sale system experience an asset
  • Ability to focus attention on guest needs, remaining calm and courteous at all times


Physical aspects of the position include but are not limited to:

  • Endure various physical movements throughout the work areas
  • Remain in stationary position throughout work shift
  • Constant standing and walking
  • Exert physical effort in carrying items (up to 50 pounds)
  • Frequent lifting, kneeling, pushing, and pulling
  • Occasional ascending or descending ladders, stairs and ramps
  • Frequent lifting and carrying of trays, tables, and other items weighing up to 25 pounds
  • Frequent use of hands for polishing glassware and cutlery
  • Frequent bending and reaching
  • May be required to assist with pushing carts weighing up to 400 pounds


Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.


Your team and working environment:

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories.


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit


Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS




Banquet Captain

Dallas, TX, United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date: