Concierge Agent
This position is not available anymore, but there are more Concierge jobs
Concierge Agent

Accor HQ

Posted

Closed

Concierge Agent

About the job

Company Description


Fairmont Amman is offering a career opportunity for an energetic and experienced Concierge agent

What is in it for you?

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Job Description


Responsibilities and essential job functions include but are not limited to the following:   

  • Responsible for providing personalized solutions to all guests needs and requests.
  • Required to demonstrate a pleasant and approachable demeanor during daily duties, has a guest centric approach in service delivery, embody a spirit of teamwork and a sense of responsibility to uphold the Fairmont Amman.
  • Possesses strong interpersonal skills and ability to communicate in second language.
  • Embodies a creative mind to curate new experiences whilst sourcing for the latest experiences in the region.
  • Carries an eye for detail and an approachable demeanor for all guests and team members.
  • Composed under pressure, makes rational decisions to resolve situations, delivered with a degree of professionalism.
  • Possesses good computer and property management system knowledge.
  • High level of integrity, enthusiasm, dedication for continuous improvement.
  • Embraces change and open-minded in a dynamic work environment.
  • Self-driven approach to carry out assigned responsibilities.
  • Manages all guests/team members needs with equal drive.

Qualifications


  • Previous customer related experience an asset
  •  Must possess a professional presentation
  • Must possess outstanding guest services skills and sophisticated verbal & written.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively with fellow colleagues as part of a team.
  •  Computer literate in Microsoft Window applications an asset.
  • Strong interpersonal and problem solving abilities.
  • Highly responsible & reliable.
  • communication skills.

Closed

Concierge Agent

Amman, Jordan

Full-time, Indefinite

Start Date:

Latest start date:

Want something different? See similar jobs