Concierge Associate
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Concierge Associate

Accor HQ



Concierge Associate

About the job


  • Give feedback to Concierge Manager on the process improvement.
  • Assist Concierge Manager in maintaining positive work environment.

Guest Loyalty

  • Build relationship with guests to delight and gain loyalty
  • Ensure that all interactions with guests are handled professionally and with care adhering the hotel’s policies and     procedures.

Must have complete knowledge of the city and hotel facilities to assist guest with different requests

Operational Processes

  • Coordinates and ensure timely deliveries and collection of guest luggage.
  • Maintains all quality standards and procedures from guest’s pre‐arrival, to guest’s arrival, to guest’s in‐house stay to      guest’s departure.
  • Handles all guest requests and enquires in professional and helpful manner.

Concierge Associate

Delhi, India

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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