Event Services Manager
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Event Services Manager

Accor HQ

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Event Services Manager

About the job

Event Services Manager
Through your passion and motivation, you curate memorable experiences to guests who stay at our property. We are looking for an individual who is detail oriented, service minded, creative, and innovative with an outgoing, friendly and persuasive personality to join our team.  

What’s in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide

  • Learning programs through our Academies

  • Opportunity to develop your talent and grow within your property and across the world!

  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

  • Planning and coordination of meeting and event services to ensure that obligations are met by the hotel and exceed the client's expectations. Ensure satisfactory liaison between clients/guests and hotel departments.

  • Supervise service and overall coordination of all arrangements on BEO's on resumes. Responsible for timely communication of events and precise requirements to all departments

 

  • “Up sells” all department services to include food and beverage, amenities, room rental fees and set ups. 

  • Works closely with Group Reservations Supervisor to ensure all sleeping room needs are being met. Monitors cut-off, pick up, attrition, and VIP’s.
  • Works closely with audiovisual company to ensure client’s AV needs are met.
  • Works closely with Credit Manager to ensure proper billing is set up and reviews bills before they are sent out.

Your experience and skills include:

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

  • Highly responsible & reliable

  • Strong culinary and beverage knowledge an asset

  • Proven ability to plan and organize events effectively with acute sense of detail and creativity

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

  • Excellent communication skills, both written and verbal required

  • Strong interpersonal and problem solving abilities

 

  • Understanding of computers and applications with a strong working knowledge of  MS Word, Outlook, Excel and Opera preferred.
  • Must be able to work independently and maintain a positive attitude within a very busy environment hours will fluctuate and evening and weekend work will be required
  •  Must possess legal authorization to work in the US.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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Event Services Manager

Washington, DC, United States

Full-time, Indefinite

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