Front Office Manager
About the job
• Oversaw all operations pertaining to the hotel rooms division.
• Developed strategies for rooms operations that supported achievement of hotel's goals.
• Is responsible for providing all guests with quality service while maximizing room revenue and productivity
• Ensures the respect of procedures and hygiene and safety standards
• Closely monitoring the financial performance of all departments, in particular monitoring all Rooms expenses to ensure that they are kept in line with budget
Work Experience
• Is professional and appropriate business appearance and presentation
• 3-5 years experience in a comparable position in a luxury hotel operation
• Excellent knowledge of all aspects of Rooms Division Operations
• Excellent communication skills in all aspects both Thai and English, positive interpersonal skills and problem resolution skills
• Is strategic thinker and delegate effectively to ensure the team is maximizing all of its potential.
Benefits
• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.
- Department: Reception