Front Office Manager
Front Office Manager

Accor HQ


Front Office Manager

About the job

Company Description

Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

Job Description

  • To coordinate and assist in implementing an effective and efficient Payroll Management / Resource allocation through establishing a flexible work force throughout the department, based on the principles of Multi Skilling and Multi Tasking.
  • To assist in ensuring that front office department is managed successfully as independent profit center.
  • To assist in ensuring that each place of work in the front office department is managed by a Management Team (Section Head or Supervisors)who are totally accountable for their sections smooth daily operations.
  •  To monitor all costs and recommend measures to control them.  To establish an integrated cost management plan through product lining, minimal inventories.
  • To ensure that the Department Operational Budget is strictly adhered to.
  • To assist in preparing monthly forecasts and schedule resources accordingly.
  • To assist in the preparation of the Departmental Budget.
  • To assist in analyzing and reporting, on a monthly basis, the Profit and Loss statements.
  • To ensure that all the front office departments are managed efficiently according to the established concept statements and adhere to Company and Hotel Policies & Procedures and Brand Standards.
  • To be responsible in the implementation of Accor audit system.
  • To support staff needs in other departments based on the hotel priorities and anticipated business levels.


Hotel Management Degree/ Diploma or any other equivalent qualification.

Additional Information

Minimum of 10-12 years of Experience in International Chain Luxury Hotels with 1-2 years of Experience in same designation

Front Office Manager

Bengaluru, India

Full-time, Indefinite

Start Date:

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