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Accor HQ
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Learning & Development Assistant Manager
About the job
Job Description
Work Experience
- Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
- Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
- Initiate, coordinate, deliver and follow-up on all training activities within the hotel
- Actively initiate relationships and partnerships with industry associations, external training companies and academic counsels related to the hospitality industry
- Update and maintain accurate records of training activities and participant information
- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
- Develop and manage a central internal resource library of videos/books/magazines that can be utilized by all employees
- Share responsibilities for the integration and orientation process of new hires
- Assist with the implementation of new policies, procedures, and standards
- Prepare and submit training reports
Work Experience
- Bachelor’s Degree in Human Resources Management / Hotel Management
- Minimum 3 years of training/facilitation experience
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
- Strong leadership, interpersonal and negotiation skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
- Department: Human Resources
Closed
Learning & Development Assistant Manager
Full-time, Indefinite
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