RECEPTIONIST
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RECEPTIONIST

Accor HQ

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RECEPTIONIST

About the job

Job Description

Responsibilities and essential job functions include but are not limited to the following:


• Extends a warm, efficient welcome for customers

• Check in and check out of guests procedures on the Information Technology system installed at the hotel

• Responds to phone calls and occasionally may take bookings

• Collaborating closely with all hotel departments (Housekeeping, Maintenance, F&B) sharing or acquiring important information about special guest requests and needs

• Rooming of guests and description of room features

• Invoice control and credit handling

• Create cash register and daily closing

• Answering and fulfilling all wishes and inquiries of the guests

• Complaint handling

• Epitomizes the Heartist spirit in his/her interactions with customers 

Health / Safety of people / Environment:

• Supervises the cleanliness of the workplace and the proper functioning of the equipment made available to him/her 

• Knows and follows the procedures in the event of a fire evacuation

• Knows and applies the sustainable development programmer policy 

• Applies safety rules in customer reception, particularly for customers with disabilities



Work Experience

·        Degree in Hospitality / Tourism

·        Minimum 2 years of experience as a Front Office Agent in a 4 or 5 * Hotel, preferably member of an International Hotel Chain

·        Excellent command of English language. Any additional language will be considered as an asset

·        IT skills (word processing and spreadsheet, OPERA)

·        Sense of service and hospitality

·        Fully committed to customers

·        Sense of detail

·        Organization and rigor

·        Flexibility and versatility

·        Ability to work effectively as a team and sense of initiative



Benefits
  • Opportunity to develop your talent and grow within your property and across the world!
  • Dynamic, friendly and supportive work environment
  • Free employee meal
  • Free parking
  • Metro Station is located within a few minutes walk from the hotel


Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS


 





Closed

RECEPTIONIST

Attica, Greece

Full-time, Indefinite

Start Date:

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