Reservation Agent - Daily Worker
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Reservation Agent - Daily Worker

Accor HQ

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Reservation Agent - Daily Worker

About the job

Job Description
  • Respond to enquiries about hotel products and services by telephone and email according to standard guidelines 
  • Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services
  • Determine guest needs and quote the appropriate room and rate as per requirements 
  • Input booking information into the Reservation System 
  • Process amendments to reservations such as extensions, early departures, etc. 
  • Arrange accommodation, visas and activities for leisure, corporate & wholesaler’s guests 
  • Record special billing arrangements for groups and conventions 
  • Coordinate and communicate with all other departments to ensure a smooth operation


Work Experience

Diploma education

Has experience in a similar capacity or in the area of guest services/tele-marketing is advantage

Excellent reading, writing and oral proficiency in English language

Proficient in MS Excel, Word, & PowerPoint



Benefits
  • You can work with multinational colleagues
  • Be part of a global community of hospitality industry
  • Opportunity to develop your career


Closed

Reservation Agent - Daily Worker

Daerah Khusus Ibukota Jakarta, Indonesia

Full-time, Indefinite

Start Date:

Latest start date:

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