[{{ $ctrl._job.status.name | translate}}] Spa Therapist (Russian Speaker)
Accor HQ

Posted

Job description

Job Description

Reporting to the Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service.
Perform massage while maintaining the guest comfort at all times.
Perform 30, 45, 60, 90 and 120 minute massages as required.
Ensure individualized guest service through acknowledging and responding to their needs and expectation.
Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order.
Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales.
Assist guests regarding hotel facilities in an informative and helpful way.
Follow departmental policies and procedures.
Follow all safety and sanitation policies - including Covid19 prevention protocol.
Other duties as assigned.

Work Experience

Must be professional, service oriented, accurate, gentle and work with attention to detail, striving to exceed the expectations of every guest every time.
Some computer knowledge helpful;
Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
Excellent personal appearance, good verbal and written communication skills in Russian & English. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest. Knowledge of guest service and/or hospitality industry a plus.

Benefits

Employee benefit card offering discounted rates at Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

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