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Reservationist H/F
About the job
Duties and Responsibilities:
- Take bookings via Sevenrooms by telephone and by e-mail.
- Inform customers of our operation when registering the bookings by telephone or e-mail.
- Confirm bookings 24 hours in advance.
- Know Bagatelle’s history, atmosphere & menu.
- Know booking modalities (restaurant capacities/upcoming reservations...).
- Take information for group requests (from 15 people).
- Know the events to come (privatization, days with topics...).
- Wish guests a good experience.
- Ensure customer satisfaction & loyalty.
- Manage the sale of cigarettes.
- Have a clean and organized workstation.
- Confirm all reservations each day the day before or before service.
- Take bookings via Sevenrooms by telephone and by e-mail.
- Inform customers of our operation when registering the bookings by telephone or e-mail.
- Confirm bookings 24 hours in advance.
- Know Bagatelle’s history, atmosphere & menu.
- Know booking modalities (restaurant capacities/upcoming reservations...).
- Take information for group requests (from 15 people).
- Know the events to come (privatization, days with topics...).
- Wish guests a good experience.
- Ensure customer satisfaction & loyalty.
- Manage the sale of cigarettes.
- Have a clean and organized workstation.
- Confirm all reservations each day the day before or before service.
About you
About you:
- Have an excellent presentation.
- Fluent English.
- Be warm and welcoming.
- Have a thorough knowledge of hospitality.
- Have a strong sense of customer relations.
- Be organized and serious.
- Have an excellent presentation.
- Fluent English.
- Be warm and welcoming.
- Have a thorough knowledge of hospitality.
- Have a strong sense of customer relations.
- Be organized and serious.
- Language required: English. French is a plus
The company
Bagatelle is a French hospitality brand of luxury restaurants and beach clubs that celebrate the South of France’s joie de vivre and epicurean spirit.
Bagatelle Group now boasts 14 Bagatelle venues around the world with New York, Miami, St. Barths, London, St. Tropez, Mykonos, Bodrum, Courchevel, Buenos Aires, São Paulo, Tulum, Los Cabos, Dubai, Bahrain, and Riyadh, and plans on opening multiple new concepts and destinations over the next five years.
The global group also operates the two St. Tropez branches of Parisian brands Loulou and Piaf, along with Raspoutine in both St. Tropez and Miami.
