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Temporary Attendee Engagement Coordinator

BCD Travel

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Temporary Attendee Engagement Coordinator

About the job



A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

Registration Coordinator (a.k.a. Attendee Engagement Coordinator)
Become part of BCD Meetings & Event’s The Collective! This opportunity is a great introduction to the world of corporate event logistics planning.

This temporary opportunity starts mid-October 2022 and goes through the end of April 2023. You must agree to work out of our downtown Chicago Headquarters Tuesday through Thursday. Mondays and Fridays you can work from home.

We are looking for Chicago-based professional and personable communicators who excel at providing the optimal customer service experience. Your primary responsibility will be to provide customer service support to our event registrants and attendees. You will use your technology resources and critical thinking to provide solution-driven customer service.

You will also provide administrative project assistance to our event logistics support teams. This includes but is not limited to data projects in Cvent and other event technologies and Excel report preparation and crosschecking.

Our culture is teamwork and collaboration for successful delivery. We are looking for individuals who embody and naturally promote that mindset.

Your responsibilities
• Provide shift coverage phone support and customer service for our online registrants and event attendees; Shift 8:00 am – 5 pm CDT.
• Provide our online registrants and event attendee friendly, professional, positive and complete customer service via phone or email
• Assist with various data and administrative projects supporting event and travel logistics management; Will work in Cvent, Excel and Sabre GDS

You’re good at
• Providing professional, friendly phone and email customer service and problem solving in a high pace environment
• Working in Outlook and writing professional, well thought-out responses to e-mails
• Following processes and picking up new technologies
• Critical thinking problem solving and using resources to find answers

You might also have... but if you don't we will teach you...
• Experience in a high-pace, high volume call center
• Experience in Cvent, EventCore, RainFocus and/or Sabre
• Experience in the Event, Hospitality or Travel industry

What we offer you
• A culture of purpose where we are invested in your happiness and career growth
• Competitive salary and benefits package

How to apply
Click apply now to be considered.

Get to know BCD M&E:
At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning and execution. We are in the business of creating impactful human connections that matter. Connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 1,500+ people are committed to driving success for our customers, our business and ourselves.

See if you belong at bcdme.com .



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Temporary Attendee Engagement Coordinator

Chicago, IL, United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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