Area Director of Learning & Development, Italy, Spain & Portugal

Belmond Hotels


Area Director of Learning & Development, Italy, Spain & Portugal

Job Description


  • Lead, drive and promote the Learning & Development (L&D) function within Italy, Spain & Portugal and be the first line of contact for all L&D related matters
  • Deliver Corporate Training within the Area (hotels and offices) with the support of L&D Leads and assist with the design of training content / materials for operational trainers (Train the Trainer principle)
  • Assist the Key Operational Leaders and the Directors of Excellence (Rooms and F&B) in designing Operational Training as & when required
  • Strong focus for our seasonal hotels in Italy & Spain with pre-opening training design and delivery in close collaboration with other key stakeholders
  • Build strong relationships throughout the organization at all levels, creating an inspiring a fun learning environment which drives excellence in our businesses


  • Drive the Area L&D strategy by identifying L&D needs within our hotels and offices
  • Close collaboration with the Global L&D team and pro-active support of Area L&D Leads and HR Directors/Managers to reach the Company’s L&D objectives.
  • Work closely alongside our Operations teams as well as the Directors of Rooms and F&B Excellence to support business excellence (Brand Assurance, Leading Quality Assurance etc.)
  • Set up and deliver a seasonal training plan/structure for our seasonal hotels in line with business needs including pre-opening training, ongoing support and post-season evaluation
  • Manage the Learning Management System (LMS) for the division and support Divisional HR Director with other HR/Talent Management systems such as the Performance Management System (PMS) and Employee Opinion Survey (EOS)
  • Responsible for Area L&D budget as well as managing/obtaining available government funds for the Italian properties
  • Ensure compliance training is completed within the Area, in line with local legislation
  • Pro-active L&D support with acquisitions and takeovers
  • Create and update training materials as required
  • Assist with developing and delivering brand engagement activities
  • Assist Divisional HR Director with projects as needed
  • Keep up to date with developments in the industry, monitoring trends, practices and making recommendations relating to these
  • Frequent travel within Italy, Spain & Portugal required

Competitive salary + benefits package


Job type
Milan, Italy
Starting in
As soon as possible
Contract duration

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