Restaurant Waiter/ Waitress (3 Position)
Location: Centara Ceysands Resort & Spa Sri Lanka (Sri Lanka)
Department: Food & Beverage
Closing date for submission: Thursday, February 28, 2019
As the Food & Beverage Waiter / Waitress you will ensure the smooth and efficient running of the Food & Beverage Department by ensuring that each guest is greeted and served promptly in accordance to the Hotel policies.
* To accept responsibility of supervising the staff assigned to him/her in restaurant. * To run courteous and efficient service operation. * To perform any other duties set by hotel policies, management or his/her direct supervisor which are not included here above. * To supervise the service rendered to clients and make sure of its high standard and Management rulings. * To train staff, correct their faults on a constant basis. To carry out the “Pre-opening Briefing” before the commencement of each shift. * To strive to increase sales and push the sales of stagnant restaurant menu items. * To accept guest’s complaints, be a good listener, solve such complaints in the most diplomatic way and report to the Management. * To cooperate with the kitchen and Beverage staff in order to obtain a fine presentation of food and beverage. To revert unnecessary delay of service. * To make sure that all drinks and food dishes are according to restaurant menu and list, properly presented, be of hot/iced temperature, as per logical conclusion, before being served. * To ensure that the staff is serving food and beverage correctly to satisfy the clients. * To received, warmly greet and accompany guests to the table. * To check daily the restaurant preparation, laying of tables, cleanliness and the availability of chinaware, crockery, cutlery and glasses, the personal cleanliness and appearance of each individual employee. * To carry out food and beverage hygienic regulations. * To make requisitions, obtain authorization and correct delivery of items needed for his outlet. * To perform all duties assigned to, efficiently, technical correct, follow the Management policy, house rules and regulations, orders or superiors, adhere to procedures of the training manual and achieving a high standard leading to total guest satisfaction.
If you are interested in this position, please submit your resume and cover letter to:
Corporate Human Resources Department or complete Application Form
Corporate Human Resources Department, Centara Hotels & Resorts
25th Floor, Centara Grand at CentralWorld,
999/99 Rama 1 Road, Pathumwan, Bangkok 10330, Thailand