Regional Manager High Jewelry- Watches & Fine Jewelry
Regional Manager High Jewelry- Watches & Fine Jewelry

Chanel

Posted

Regional Manager High Jewelry- Watches & Fine Jewelry

About the job



Sell WFJ high end pieces above $50K, with an individual turn over above $3M per year

 Recruit, retain and engage high profile clients

  • Have a minimum set of regular customers
  • Prospect, source and attract new high potential customers
  • Reactivate sleeping top level clients
  • Develop individualized relationships with each customer
  • Design and customize customer relevant experiences in accordance with global guidelines


Build a strong collaboration with the Fashion/Couture Department

  • Enhance the knowledge of High Jewelry among Fashion/Couture department and their clients and develop a strong relationship between these departments
  • Convert Fashion/Couture  top VIPs into HJ customers, develop their loyalty, nourish their desire and upgrade their level of purchase


Always convey the CHANEL difference
Embody the CHANEL Style & Allure
Inspire and coach the team on High Jewelry within the Boutique

PROFILE & BACKGROUND

  • Solid High Jewelry selling background with successful track record / strong selling skills
  • Experience travelling independently with Elite customers and ability to reach out to an international clientele
  • Interpersonal skills and sense of team work
  • Excellent communication skills, ability to tell stories
  • Strong curiosity for culture (art and literature)
  • Passion for High End category: product, stories and environment
  • Luxury lifestyle understanding and knowledge, attending social events with ability to meet and entertain the clientele in a sophisticated manner reflective of Chanel image.
  • Entrepreneurship in order to achieve his/her annual sales target, planning and organization skills
  • Take initiatives and combining a strategic and spontaneous approach for building a strong and personalized customer relationship
  • Mobility and flexibility, agility & adaptability, ability to travel
  • Integrity and professionalism
  • Professional, presentable and well groomed at all times


KPI'S

  • High Jewelry and Exclusive watches sales target achievement incl. VHETI / Number of very high end pieces sold each year (above 500K – tbc) 
  • Customer database: recruitment and retention / Number of new HJ customers per year
  • Average discount rate on IHETI sales
  • Number of clients taken to events (local or international) and conversion rate
  • Average discount allocated to HJ sales. Conversion rate for ‘Special requests’


SKILLSETS

  • Strong product knowledge
  • Good brand knowledge and passion for collections
  • Excellent selling and storytelling skills
  • Strength in external and internal networking
  • Keen ability to build strong relationships and follow-up with clients


CHARACTERISTICS

  • Social competencies
  • Emotional intelligence
  • Passion for people and social interactions
  • Strong curiosity and lifelong learning
  • Solid cultural acumen
  • Self-motivated
  • Ambitious, resilient and risk-taker
  • Coachable
  • Ability to be strategic
  • Ability to be creative


Regional Manager High Jewelry- Watches & Fine Jewelry

New York, NY, United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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