Reservation and Group & Events Trainee
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Reservation and Group & Events Trainee

About the job

To respond to individual and group requests-creating and updating reservations – follow up on bookings in order to optimize space, maximize revenue and secure accuracy of data.

• To understand market segmentation and booking channels
• To have a good knowledge of Office applications.
• To ensure that all clients receive a polite, professional and efficient reply to phone calls and e-mails.
• To follow up on emails and handle all requests accurately and in a timely manner
• To pro-actively identify customer and group needs and communicate all data efficiently to other hotel departments (Sales, Reception, Accounting, Housekeeping)
• To enter all data into accurately and send confirmations or offers through different channels
• To help with administrative tasks such as drafting contracts, preparing invoices, follow-up on deposit payments, printing of reports, sales calls
• To have effective communication with the Meeting & Events Operations team, reservations, F&B team and make sure perfect handover is made to ensure a successful event to the client.
  • According to internship agreement (500€/month for non-Belgian trainees). Reimbursement of transportation cost.
  • Department: Sales

About you

Internship agreement with school. Position available for a 6 months period minimum. . Knowledge of English and French languages is required.
  • Languages required: French and English.

The company

Dating back to 1908, DoubleTree by Hilton Brussels City is an historic landmark in Brussels, situated in the Northern quarter. Nevertheless, the hotel is fully renovated and it offers the most contemporary, business-ready amenities

Today the hotel is committed to preserving its unique traditions while providing new and modern comforts to its guests. The DoubleTree by Hilton Brussels City is an internationally awarded innovative and leading business hotel. It goes without saying that the hotel works on consistently delivering unique experiences and solid results through a dynamic, focused and inspirational team.

The 354 guestrooms have a unique style, Art Nouveau and Art Déco inspired. 17 meeting rooms - including the ballroom which can host up to 700 delegates - make it the biggest conference hotel in the city center. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less.

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Reservation and Group & Events Trainee

Brussels, Belgium

Internship, 6 months

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