Sales Trainee
About the job
• To have a good knowledge of the hotel facilities and services to maximise hotel sales.
• To be aware of local competition and events
• To ensure that all clients receive a polite, professional and efficient reply to phone calls and e-mails.
• To pro-actively identify customer needs and any other essential information such as budget, competition, history, etc.
• To handle all meeting and events enquiries on the same day
• To record all activities and notes for sales awareness and effectiveness.
• To follow-up actively on offers to ensure business is secured and to up-sell whenever possible.
• To adhere to yield policies in order to maximize revenue
• To contract events and follow-up on deposit payments.
• To make sure that all procedures for deposit, invoicing and payment are respected
• To understand procedures and capabilities of the Operations team to optimize service delivered to the client and to ensure high profitability for the hotel
- According to internship agreement (500€/months for non-belgian trainees), Reimbursement of transportation cost.
- Department: Sales
About you
- Languages required: French and English.
The company
Dating back to 1908, DoubleTree by Hilton Brussels City is an historic landmark in Brussels, situated in the Northern quarter. Nevertheless, the hotel is fully renovated and it offers the most contemporary, business-ready amenities
Today the hotel is committed to preserving its unique traditions while providing new and modern comforts to its guests. The DoubleTree by Hilton Brussels City is an internationally awarded innovative and leading business hotel. It goes without saying that the hotel works on consistently delivering unique experiences and solid results through a dynamic, focused and inspirational team.
The 354 guestrooms have a unique style, Art Nouveau and Art Déco inspired. 17 meeting rooms - including the ballroom which can host up to 700 delegates - make it the biggest conference hotel in the city center. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less.
