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Exoticca
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Travel Agent
About the job
As a key representative of the Exoticca team, you are responsible for providing the best service to all our members and customers. With a great perspective on all our operations, managing the different countries we are operating in providing a 24/7 service, your role consists in becoming one of our top travel agents within our Sales & Customer department.
Be a part of a team where you will:
- Handle requests from customers who have expressed interest in the Exoticca products, identify their needs, make recommendations, and review the benefits of an Exoticca experience.
- Apply best practices to identify consumers’ budget, timeline, and decision-making processes with a high-end delivery.
- Deal with occurring requests, complaints, reviews or refunds.
- Demonstrate strong knowledge of our products and packages.
- Maintain operation integrity by following policies and procedures.
- Maintain individual goals and achieve company targets.
Be a part of a team where you will:
- Handle requests from customers who have expressed interest in the Exoticca products, identify their needs, make recommendations, and review the benefits of an Exoticca experience.
- Apply best practices to identify consumers’ budget, timeline, and decision-making processes with a high-end delivery.
- Deal with occurring requests, complaints, reviews or refunds.
- Demonstrate strong knowledge of our products and packages.
- Maintain operation integrity by following policies and procedures.
- Maintain individual goals and achieve company targets.
- Department: Tourism Travel / Tour