Chef de Rang - In Room Dining
This position is not available anymore, but there are more F&B service jobs at Four Seasons Hotel Firenze
Closed

Chef de Rang - In Room Dining

About the job

2023 Summer Season

We are currently looking for an experienced Chef de Rang to join our In Room Dining Team at Four Seasons Hotel Florence for 2023 summer season!

You will have the opportunity to be part of a cohesive team who are truly committed to deliver outstanding service and unique experiences to our guests. At Four Seasons, we follow the Golden Rule in every interaction ensuring our guests and employees feel valued, appreciated and at home with us.

About Four Seasons Hotels and Resorts:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About Four Seasons Hotel Florence:

Our historic Hotel, with its Michelin-starred restaurant and a locally inspired Spa, is just few steps away from the cultural heart of Florence. The Four Seasons Hotel Florence has the city largest private garden and it is the perfect urban retreat steeped in historic beauty.

The Role of In Room Dining Chef de rang:

The In Room Dining Chef de Rang is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. Always just a telephone call away, around the clock, this position provides a wide selection of food and beverage options delivered to the comfort of guests’ rooms. The In Room Dining Chef de Rang offers guests an enjoyable and expertly served dining experience while conforming to Four Seasons standards of excellence, food quality, professionalism and friendliness.

Responsibilities:

Provide an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness.

Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods.

Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; check completed kitchen orders with the guest’s original order; coordinate delivery of items to the guestroom in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and gratuities.

Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order; transport items to the guestroom in a timely manner to ensure proper food quality.

Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.

Anticipate guest needs, ascertain satisfaction and respond urgently and appropriately to guest concerns and requests.

Breakdown, clean and set-up of buffet, food stations, room service tables, condiment set-ups, flatware, dishware, and room service side stations.

Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.

Assist with in room dining tray removal.

Support the team with delivery of in-room amenities. Serve and assist guests in other F&B areas when needed according to Four Seasons standards.

Our Ideal In Room Dining Chef de rang will have:

A minimum of two years food service experience in a luxury environment. Previous In Room Dining experience would be a plus.

Excellent interpersonal and multitasking skills, an outgoing personality and a can-do approach to any request.

Flexibility, initiative and teamwork approach are required.

Proficiency in using the Micros Operating System.

Reading, writing and oral proficiency in the Italian and English language.

Legal right to work in Italy.

About you

  • Language required: English.

The company

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

View profile
Closed

Chef de Rang - In Room Dining

Florence, Italy

Full-time, Indefinite

Start Date:

Latest start date:

Want something different? See similar jobs

Bar Manager
Bar Manager

Bar Manager

Hotel Cipriani, a Belmond Hotel

Venice, Italy