Administrative Assistant
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Administrative Assistant

Four Seasons



Administrative Assistant

About the job

Join Our Team

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Administrative Assistant. This person will have strong organization and communication skills, as well as a high level of discretion due to the confidential nature of the work performed.  A passion for hospitality, a flexible mindset, and a dependable work ethic will create a successful candidate for this role.

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for individuals with not only the right skills but also the right attitude for the role!

The Location

Be ready for a warm Canadian experience! At Four Seasons Resort Whistler, we fill guest’s days with exhilarating adventures on Whistler and Blackcomb mountains and Employee days with happiness and thrilling working experience. We aim not only to be the best Resort to stay in Canada but also the greatest place to work! We offer 273 newly refurbished elegant guest rooms and suites; a luxury Spa and a top rated

Four Seasons Resort Whistler is located at the foot of Blackcomb and Whistler. The resort is a five-minute walk to the ski lifts and a 10-minute stroll to the village center, making it the perfect location for a rustic adventure any time of year.

Our guest rooms are spacious, beautifully re-styled in December, 2019, the refurbished rooms and suites pay close attention to the unique placement of Whistler – a secluded retreat, just an hour and a half away from the international destination of Vancouver.

In December 2020, we completed a property-wide enhancement with the launch of Braidwood Tavern, a craft kitchen and social house conceived in collaboration with celebrated chef and restauranteur Richard Sandoval, along with a re-imagined SIDECUT Steakhouse, both designed by Box Interior Design.

Your job:

This list is not all –inclusive and should only be used as an overview of all actual responsibility.

  • Issue access card for new employees based on their work area and update exiting ones.
  • Assign new employees to Keywatcher and grant access to their department keys
  • Audit Keywatcher daily and generate incident report for any discrepancies
  • Log lost and found and ensure it is well labeled and properly stored
  • Respond to guests’ lost and found inquiries
  • Coordinate and ship recovered lost and found items to guests via Fedex
  • Continuously monitor the facility through CCTV for both internal and external security threats and risks
  • Report malfunctions in any security system; access control, CCTV, Key watcher… to Security manager.
  • Order first aid supplies and replenish first aid kits on the property
  • Ensure AED (Automated defibrillator are function properly)
  • Advise security manager and hotel manager on security and safety related issues
  • Ensure compliance with both corporate and local security policies and procedures
  • Prepare reports and conduct preliminary investigations of security related incidents
  • Following up on pending HotSOS requests for the Engineering department
  • Facilitating purchase orders
  • Any other tasks related to the admin function in the Security/Engineering department.

Knowledge, Skills and Abilities

  • Hospitality experience is an advantage but not essential.
  • Impeccable integrity to ensure maximum confidentiality and discretion.
  • Exemplary business communication skills with fluency in verbal and written English. 
  • Ability to multitask, prioritize and handle conflicting demands.
  • Exceptional organization of personal work as well as others’ schedules and needs.
  • Highly flexible with ability to adapt to a dynamic luxury service-oriented place of business.
  • Solid under pressure, professional and able to maintain composure in handling challenges and complaints
  • Strong attention-to-detail with a focus on delivering quality while meeting deadlines
  • Successful candidates must possess the ability to work in Canada

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

The ability to work in Canada is strongly preferred. Management candidates currently within Four Seasons may qualify for a work permit.

If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.

About Four Seasons Hotels & Resorts

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

What’s in it for you:

Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc) after probationary period;

Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc;

Complimentary meal per shift in our employee dining room,

Retirement plan with employer contribution;

Paid time off; vacation days and additional floating holidays per year;

Excellent training and development program;

Discovery Nights at Four Seasons worldwide.

Learn more about what it’s like to work for Four Seasons:

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler


We look forward to receiving your application!

*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.


Administrative Assistant

Whistler, Canada

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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