Assistant Director of Rooms
Assistant Director of Rooms

Four Seasons

Posted

Assistant Director of Rooms

About the job



Join Our Team

The Four Seasons Resort and Residences Whistler is looking for an Assistant Director of Rooms who shares a passion for excellence and who infuses enthusiasm into everything they do.

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our internal guests; our employees.

The Location

Be ready for a warm Canadian experience! At Four Seasons Resort Whistler, we fill guest’s days with exhilarating adventures on Whistler and Blackcomb mountains and Employee days with happiness and thrilling working experience. We aim not only to be the best Resort to stay in Canada but also the greatest place to work! We offer 273 newly refurbished elegant guest rooms and suites; a luxury Spa and a top rated

Four Seasons Resort Whistler is located at the foot of Blackcomb and Whistler. The resort is a five-minute walk to the ski lifts and a 10-minute stroll to the village center, making it the perfect location for a rustic adventure any time of year.

Our guest rooms are spacious, beautifully re-styled in December, 2019, the refurbished rooms and suites pay close attention to the unique placement of Whistler – a secluded retreat, just an hour and a half away from the international destination of Vancouver.

In December 2020, we completed a property-wide enhancement with the launch of Braidwood Tavern, a craft kitchen and social house conceived in collaboration with celebrated chef and restauranteur Richard Sandoval, along with a re-imagined SIDECUT Steakhouse, both designed by Box Interior Design.

Your job:

The Assistant Director of Rooms will manage the staff and control the activities across the Front Office, Guest Services, Housekeeping, Concierge, and Ski Concierge.   They will prepare and conduct performance evaluations in accordance with hotel policy and keep management informed on all progress of Rooms Division employees. They are responsible for ensuring that qualified personnel are hired and trained, and that all departmental personnel are well informed of the practice of the objectives and policies.

The Assistant Director of Rooms will drive the Quality Assurance Program as well for the above mentioned departments towards the goals of the Division and Resort, while enforcing and reinforcing standards compliance.

As our hotel is open 24/7, 365 days a year, the TAM will be flexible in working weekends and holidays.

About You:

Candidates with a passion for excellence, expertise in hospitality operations and proven leadership experiences are invited to apply for a career with Four Seasons. As a member of the Rooms Division, the Assistant Director of Rooms, works across the Front Office, Guest Services, Housekeeping, Concierge, and Ski Concierge departments to deliver an exceptional experience and leadership excellence.

A Hospitality or Business Degree is preferred

A minimum of 5 years progressive leadership experience within the Rooms Division, ideally in a luxury hotel environment.

Strong command of the English language

Requires attention to detail and problem solving skills, as well as a passion for customer service.

Successful candidates must possess the ability to work in Canada

Ability to work in Canada and be able to travel internationally, as needed, for in person job fairs.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.

About Four Seasons Hotels & Resorts

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

What’s in it for you

Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc) after probationary period;

Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc;

Complimentary meal per shift in our employee dining room,

Retirement plan with employer contribution;

Paid time off; vacation days and additional floating holidays per year;

Excellent training and development program;

Discovery Nights at Four Seasons worldwide.

Learn more about what it’s like to work for Four Seasons:

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook: https://www.facebook.com/FourSeasonsResortWhistler/

We look forward to receiving your application!

*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.

Assistant Director of Rooms

Whistler, Canada

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

Want something different? See similar jobs