Chief Concierge
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Chief Concierge

Four Seasons

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Chief Concierge

About the job



Four Seasons Hotel Singapore

A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm, residential ambience showcases over 1,500 Asian art pieces, and thoughtful Four Seasons care elevates every moment. We are looking for a dynamic Chef Concierge to lead our concierge team.

Responsibilities

  • Ensure the proper handling of guest requests, messages, email, FS messenger, packages, flowers, etc.

  • To know what activities are available in the city, i.e. theater, the arts, special exhibits, concerts, shows, sports, leisure activities, sightseeing tours, etc. and to establish close contacts with people in these areas to provide information, ticketing, reservations, etc. for guests.

  • Establish rapport with frequent visitors; keep Reservations and Front Office staff well-informed about guests' preferences.

  • Responsible for the operations of Concierge and VIP transport services.

  • Develops operations plans, monitors concierge operations and service performance, and resolves irregularities in concierge service and escalated cases of guests' feedback.



Preferred Qualifications and Skills

  • Two to four years previous experience in a luxury hotel environment as a Chef Concierge.

  • Solid organization and leadership skills.

  • Communicates effectively and interact with guests.

  • Possesses excellent guest service skills to deal with exceptional requests and culturally-diverse guests

  • Able to stand for long hours and may work on shifts, including weekends and public holidays.



Join us Now!

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

  • Career growth opportunities

  • Unique strong culture

  • Best-in-industry training

  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals

  • Paid holidays/vacation

  • Dental and medical/disability/life insurance

  • Employee service awards/Birthday Gift

  • Annual employee party/social and sporting events

  • Complimentary meals in dedicated employee restaurant



Closed

Chief Concierge

Central Water Catchment, Singapore, Singapore

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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