Concierge
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Concierge

Four Seasons

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Concierge

About the job



Four Seasons Hotels & Resorts

Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience.

We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you."

Four Seasons Atlanta

Meet us in Atlanta, and we’ll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However, you spend the day, make sure to end your night with dinner and drinks at Bar Margot.

Career Opportunity

We are looking for you to be our next Concierge to join us on our journey. Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience. Come and experience it for yourself. We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule " Do unto others as you would have them do unto you".

Responsibilities

-Responsible for assisting guests throughout their stay as a first point of contact.

-Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

-Assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.

-Responds to all guest requests in an accurate and timely manner, making recommendations based on local knowledge and hotel practices.

-Stores and retrieves guest luggage and packages

-Focus on providing guests with opportunities to upgrade their vacation is key to ensuring guests have an exceptional experience.

Preferred Qualifications and Skills

-Must be willing to work a flexible schedule in order to accomplish all major responsibilities. This may include some evenings, weekends and holidays.

- Candidates must have excellent personal presentation and interpersonal skills.

- This position requires the ability to lift up to 40lb

-Successful candidate must possess legal work authorization in the United States

- Fluent in English an requirement and a second language is encouraged.

*This position is not eligible for work sponsorship/visa. Candidates must possess valid US work authorization. 

What to Expect: You Will...

-Be part of a cohesive team with opportunities to build a successful career with global potential

-Have access to a robust benefit plan

-Have the opportunity to engage in diverse and challenging work

-Derive a sense of pride in work well done

-Be recognized for excellence



Some Benefits Four Seasons Hotel Atlanta employees can enjoy 

  • Cigna medical and dental benefit options 
  • EyeMed vision coverage 
  • Excellent Training and Development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts 
  • Complimentary Employee Meals 
  • Subsidized Parking and/or Marta
  • 401k Retirement Plans 
About Us: https://www.fourseasons.com/atlanta/ http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts/mycompany/ We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, Samaritan status, veteran status, or disability status.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Closed

Concierge

United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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