Director of Information Technology
This position is not available anymore, but there are more IT & Technology jobs
Director of Information Technology

Four Seasons

Posted

Closed

Director of Information Technology

About the job



Responsibilities

Overall responsibility for Hospitality IT operations and for ensuring the IT environment is functioning efficiently and effectively.

Ensure critical systems are available twenty-four (24) hours per day.

Maintain accurate records of system files; software and hardware issues and service requirements.

Develop and manage IT budget for hotel IT, ensuring transparency in tracking of IT spend.

Responsible for network support & security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection & failover tools implementation.

Establish and maintain, test and monitor backup plan for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies.

As required, participate in and lead the co-ordination of new systems acquisitions, corporate initiated major projects and technology implementations.

Assist the Director of Finance in administering all IT related maintenance and services contracts and take a leadership role in establishing scope of the maintenance and services contracts, contract negotiations and bidding process.

Implement technology “best practices” from other Four Seasons properties that are workable. Establish product lifecycle management for hardware/software and 10-year capital planning for technology.

Assist hotel guests with technical requirements and issues and maintain effective support for end user support process, other systems, including back office applications. Provide direct guest support and quality support to function rooms and conference services.

Recruit, train, evaluate, lead, motivate and coach IT employees in ensuring that established cultural and core standards are met; daily activities and planning for department operation.

Train and guide Hotel staff regarding IT operations and procedures ensuring all local and corporate policies, rules, internal controls and procedures and safeguards as they relate to the IT Department are complied with.

Closed

Director of Information Technology

Florence, SC, United States

Full-time, Indefinite

Start Date:

Latest start date:

Want something different? See similar jobs