Director of Rooms
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Director of Rooms

Four Seasons

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Director of Rooms

About the job



Four Seasons can offer what many hospitality professionals dream of – an opportunity to build a life-long career with global potential and a real sense of pride in work well done.

Four Seasons Hotel Cairo at Nile Plaza is looking for a Director of Rooms.

The Director of Rooms will report to the Hotel Manager and forms part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel. The Director directs and controls the activities of the Front Desk, Communications, Concierge, Housekeeping, Guest Relations, Guest Services and in some cases Reservations, Spa and Security.  Assures that standards are met, guests and employees are satisfied and problems are promptly resolved.  The Director also works closely with Sales and the Director of Revenue/Reservations to enhance the Hotel occupancy levels and rates. 

We are looking for individuals with exceptional leadership skills and who can inspire the very best customer care and service execution. The ability to problem solve and manage guest-related service issues is critical for success in this role.

Preferred Qualifications and Skills
  • Well established Director of Rooms.
  • Bachelor’s degree
  • High degree of analytical abilities
  • A flair for creativity and entrepreneurship
  • Proven record of building strong relationships with all stake holders
  • Outstanding communication and presentation skills
  • Some travel is required for training, conferences and special events.
  • Thorough understanding of Rooms Division trends, techniques and yield strategies
  • Excellent customer service skills with great enthusiasm, superior interpersonal skills, result oriented and highly self-motivated
  • Professional, service oriented, eager to help coworkers, adaptable with changes
  • High attention to detail, strong organization skills, result orientation and the ability to multi-task in a fast paced environment
  • A positive attitude and a can-do approach to any task


Four Seasons has been ranked in FORTUNE Magazine’s 100 Best Companies to Work for since 1998. We’re looking for individuals with not only the right skills and attitude for the role, but also the passion to excel.

We would like to offer our employees competitive benefits:

  • Career growth opportunities
  • Unique strong culture
  • Best-in-industry training
  • Luxury environment in magnificent locations worldwide
  • Competitive salaries
  • Complimentary stays at Four Seasons properties (based on availability), with discounted meals
  • Dental and medical/disability/life insurance
  • Retirement benefits/pension
  • Employee service awards
  • Annual employee party/social and sporting events
  • Complimentary meals in dedicated employee restaurants


Learn more about what it is like to work at Four Seasons - visit us:

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

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Director of Rooms

Cairo, Egypt

Full-time, Indefinite

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