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Four Seasons
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Executive Club Guest Relations Officer
About the job
Executive Club Guest Relations Officer
Full time
Four Seasons Hotel Seoul
The Four Seasons Hotel Seoul is looking for Executive Club Guest Relations Officer, who shares a passion for excellence and who infuse enthusiasm into everything they do. We are looking for a candidate that is dedicated to creating personalized experiences and lasting memories for our guests. This position reports to the Executive Club Team Leader.
Responsibilities
- Deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Know all frequent customers and be familiar with their special requests. Ensure that their needs are met.
- Ensure that all guest supplies and amenities are offered and replenished to the required standards
- Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
Qualifications and Skills
- Fluency in reading, writing, and spoken Korean & English
- College degree preferably specializing in hospitality
- Excellent personal presentation and interpersonal skills
- Outgoing personality and a can-do approach to any task
Visa Requirements
- Must already possess valid work authorization in South Korea.
Learn more about what it is like to work at Four Seasons – visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
We look forward to receiving your application!
- Department: Guest Relations
Closed
Executive Club Guest Relations Officer
Full-time, Indefinite
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