Front Desk Agent
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Front Desk Agent

Four Seasons

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Front Desk Agent

About the job



Join our team! 

Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Front Desk Receptionist who shares our passion for excellence and who infuses enthusiasm into everything they do! 

The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns.

Job Requirements 

We are looking for candidates who have excellent personal presentation and interpersonal skills. Good problem solving ability and proficiency in Hotel property management systems. Fluency in reading, writing, and spoken English is also required. The Front Desk Receptionist position requires continuous standing for the majority of the shift and coverage of all shifts of the week (day and evening). The ideal candidate will have an outgoing personality and a can-do approach to any task.

Preferred qualifications & skills 

  • 1-2 years previous Front Desk / front line Guest Service experience in a fast paced Hotel operation. 

  • Additional languages a definite asset for career growth  

  • Completion of Post Secondary Education in Hospitality or related field.



ABOUT FOUR SEASONS HOTELS & RESORTS 

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. 

What to expect  

  • Employee Travel Program that includes complimentary room nights & employee experience rates at Four Seasons Hotels & Resorts with discounted meals and other services at each location

  • Excellent Training and Development opportunities  

  • Educational assistance, access to E-Cornell University online courses at discounted pricing as well as in-house training workshops for line and management employees. 

  • Complimentary Employee Meals 

  • A robust extended flex benefit plan, including medical, HCSA, dental, vision, life insurance, DPSP/RRSP and paid time off. 



Learn more about what it’s like to work for Four Seasons: 

http://jobs.fourseasons.com  

https://www.linkedin.com/company/four-seasons-hotels-and-resorts  

Learn more about Four Seasons Toronto on Social Media: 

Instagram: @FSToronto 

Twitter: @FSToronto 

Facebook: https://www.facebook.com/FourSeasonsHotelToronto/  

We look forward to receiving your application!

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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Front Desk Agent

Toronto, Canada

Full-time, Indefinite

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