Front Desk Agent - J1 Intern
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Front Desk Agent - J1 Intern

Four Seasons

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Front Desk Agent - J1 Intern

About the job


About Four Seasons Hotels and Resorts:

At Four Seasons, Corporate Values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.

Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Lumiere Place Casino, the pulse of St. Louis.

About the PM Front Desk Agent role:

We are currently seeking qualified candidates for the position of Front Desk Agent. The Front Desk Agent is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns.  The Front Desk Agent welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment.  Checks guest out of the hotel, preparing and explaining the bill.  Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Knowledge and Skills:

We are looking for candidates who have excellent personal presentation and interpersonal skills. Good problem solving ability and proficiency in Hotel property management systems.

Fluency in reading, writing, and spoken English is also required.

The Guest Experience Specialist position requires continuous standing for 8 hours a day.

The ideal candidate will have an outgoing personality and a can-do approach to any task! 

About Four Seasons Opportunities:

Four Seasons believes in offering the best to the best; check out some of our amazing benefits! 

An opportunity to be a part of a cohesive team with opportunities to build a successful career with global potential! But that is not all, as a Four Seasons employee you will also benefit from:  

Complimentary and or Discounted Hotel Stays 
Competitive Salary
Excellent Benefits Package that includes: Medical, Dental, Vision and 401K starting at 30 days
Wellness- Focused Environment 

Opportunity to engage in a Diverse and Inclusive Atmosphere  

Energizing Employee Culture  

Employee Meals  

Learn more about what it is like to work at Four Seasons-visit us: 

https://www.fourseasons.com/stlouis/
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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Front Desk Agent - J1 Intern

United States

Full-time, Indefinite

Start Date:

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