Front Desk Supervisor (Overnight)
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Front Desk Supervisor (Overnight)

Four Seasons

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Front Desk Supervisor (Overnight)

About the job



Four Seasons Hotel Miami is an urban oasis nestled in the residential side of Brickell surrounded by Miami’s favorite neighborhoods. The Hotel offers a relaxing two-acre pool terrace, Equinox Fitness Center & Spa, multi-million dollar art collection, an award winning steakhouse - EDGE Steak & Bar, and connects guests to Miami’s most alluring and vibrant destinations recommended by in-house experts.

The Opportunity

  • The position will supervise a given shift within the Front Desk. Directs staff that performs the following duties and will also perform these duties on own:  welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment. 
  • Checks guest out of the hotel, preparing and explaining the bill.
  • Responds to a wide variety of guest requests by accurately assessing the guest needs and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.


Preferred Qualifications and Skills 

  • Experienced in Front Office or Guest Experience position, or equivalent within hospitality
  • Excellent phone and interpersonal skills
  • Ability to multitask and have a passion for service and hospitality
  • Experience using computer systems including; Opera and willing to accept assignments on as need basis, in order to promote team work.
  • Flexibility to work overnight, weekends and holidays.


Benefits Four Season Employees Enjoy

  • Energizing Employee Culture where you are encouraged to be your true self!
  • Comprehensive learning and development programs to help you master your craft.
  • Inclusive and diverse employee engagement events all year-round.
  • Exclusive discount and travel programs with Four Seasons
  • Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
  • And so much more!


About Us

  • https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s
  • https://www.instagram.com/fsmiami/?hl=en
  • https://www.fourseasons.com/miami
  • https://twitter.com/fsmiami?lang=en


 Visa Requirements

US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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Front Desk Supervisor (Overnight)

Miami, FL, United States

Full-time, Indefinite

Start Date:

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