Guest Services Agent / Luggage Porter - San Domenico Palace Taormina
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Guest Services Agent / Luggage Porter - San Domenico Palace Taormina

Four Seasons



Guest Services Agent / Luggage Porter - San Domenico Palace Taormina

About the job

We currently have an opportunity for a talented Guest Services Agent to join our team at the San Domenico Palace Taormina for our bustling 2023 summer season!


About Four Seasons Hotels and Resorts
When you think about Four Seasons, we hope unparalleled luxury comes to mind. But what is luxury, really? Our answer may surprise you. To us, true luxury is a meaningful sense of belonging. It is a dedicated focus on how people want to be treated, grounded in the genuine care guests experience during their stay and defined by an abundance of humanity and generosity. This starts with our passionate team, welcoming guests to be the center of our world, anywhere in the world – and always with a distinctly human touch.

About San Domenico Palace Taormina, a Four Seasons Hotel
One of the world’s most legendary hotels, San Domenico Palace invites you to embark on an epic journey into history. With origins dating back to 1374, this classic Dominican convent was expanded in 1896 to become a hotel, featuring a new building designed in liberty style. For more than a century, San Domenico Palace has welcomed the world’s most illustrious guests – from Oscar Wilde and King Edward VIII to Elizabeth Taylor, Audrey Hepburn and Sophia Loren. Now, as Four Seasons, this iconic hotel begins a new era, delivering the highest standards of personalized service.

The Role of Guest Services Agent / Luggage Porter
Reporting into the Assistant Guest Services Manager, you will be responsible for guest transport, greeting guests and assisting guests with their luggage during arrival and departure, managing errands including deliveries and collections from guest rooms during their stay, managing the transport of hotel packages and parcels, ensuring a high level of cleanliness in the lobby and luggage storage room, assisting guests at the Concierge Desk, and responding to a wide variety of guest requests, adding your personal recommendations and touches ensuring our guests receive the highest levels of service excellence. 

Our Ideal Guest Services Agent / Luggage Porter candidate will have
Guest Services and Luggage Porter experience in luxury hospitality operations, a natural talent for ensuring our guests feel at home, have excellent interpersonal and relationship-building skills, and an exceptional eye for detail.
We are looking for a special individual who shares our passion for excellence and who delights in the magic of curating special experiences and memories for our guests. 

This position is based at the San Domenico Palace in Taormina and the contract is seasonal.  You must possess the legal right to work in Italy and have fluency in English and Italian.


Guest Services Agent / Luggage Porter - San Domenico Palace Taormina

Taormina, Italy

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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