Pool/Beach Ambassador - Full Time
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Pool/Beach Ambassador - Full Time

Four Seasons



Pool/Beach Ambassador - Full Time

About the job


Nestled along the legendary Kona-Kohala Coast of Hawai`i Island, Hualālai is a Hawaiian destination practicing traditions that have been passed down from generations before us. Here, the beauty of its natural resources are showcased, tropical and indigenous plants embrace the walkways. The spirit of hospitality is all around you as our people share the true essence of aloha.

All of the richness of the Hualālai experience comes from the gracious people who work here. They are our treasured “Ambassadors of Aloha” – the embodiment of Hawaiian hospitality- and our greatest Asset.


The Four Seasons Resort Hualalai is looking for a Pool and Beach Ambassador who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Pool and Beach Ambassador have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.


  • Embody the spirit of aloha and act as an ambassador of the Hualalai Ohana. 
  • Actively great guests and assist them with their choice of seating and provide them with chaise lounge covers and towels. 
  • Continuously follow up and check in with guests that have already been sat to ensure proper service and assist with any new requests or accommodations, while building relationships with our hotel guest, members and renters
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.  Additionally, utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing. 
  • And More!


  • Three to twelve months of restaurant, food and beverage, or equivalent experience is required.
  • Successful candidate must possess legal work authorization in United States
  • Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage


  • An on-site Physical Therapist
  • 24-hour access to Indoor and Outdoor Gym
  • Holiday, Vacation & Sick pay
  • Robust Benefit Plan
  • Company Match 401K Plan
  • Laundered Employee Uniform
  • Free employee meals prepared by the Four Seasons Culinary ‘Ohana
  • Complimentary stays at Four Seasons Worldwide
  • Training and Development Opportunities
  • Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualālai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Pool/Beach Ambassador - Full Time

United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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