Reservations Agent
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Reservations Agent

Four Seasons

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Reservations Agent

About the job



Join Our Team

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Reservations Agent.

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

The Location

Be ready for a warm Canadian experience! At Four Seasons Resort Whistler, we fill guest’s days with exhilarating adventures on Whistler and Blackcomb mountains and Employee days with happiness and thrilling working experience. We aim not only to be the best Resort to stay in Canada but also the greatest place to work! We offer 273 newly refurbished elegant guest rooms and suites; a luxury Spa and a top rated restaurants.  

Four Seasons Resort Whistler is located at the foot of Blackcomb and Whistler. The resort is a five-minute walk to the ski lifts and a 10-minute stroll to the village center, making it the perfect location for a rustic adventure any time of year.

Our guest rooms are spacious, beautifully re-styled in December, 2019, the refurbished rooms and suites pay close attention to the unique placement of Whistler – a secluded retreat, just an hour and a half away from the international destination of Vancouver.

In December 2020, we completed a property-wide enhancement with the launch of Braidwood Tavern, a craft kitchen and social house conceived in collaboration with celebrated chef and restauranteur Richard Sandoval, along with a re-imagined SIDECUT Steakhouse, both designed by Box Interior Design.

Your job:

Are you excited about delivering the best Rooms experience to our guests? This position may be the perfect fit for you! The Reservations Agent is responsible for selling the hotel and providing information to prospective guests, to capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction. As our hotel is open 24/7, 365 days a year, we expect our Reservations Agents to be flexible in working mornings, evenings, weekends, and holidays.

About You:

  • 1-2 years working in hotels or customer service
  • Knowledge of Opera preferred. 
  • Must have excellent verbal and written skills. 
  • Strong phone skills needed. 
  • Ability to work in Canada


Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.

About Four Seasons Hotels & Resorts

Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

What’s in it for you

Extended Health Coverage (dental, vision, life insurance, RMT, prescription drugs, etc) after probationary period;

Employee theme recognition days and events- Employee of the month, Years of service celebrations, birthday events, etc;

Complimentary meal per shift in our employee dining room,

Retirement plan with employer contribution;

Paid time off; vacation days and additional floating holidays per year;

Excellent training and development program;

Discovery Nights at Four Seasons worldwide.

Learn more about what it’s like to work for Four Seasons:

http://jobs.fourseasons.com

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.youtube.com/watch?v=lzq78MIkT2s&t=3s

Learn more about Four Seasons Whistler on Social Media:

Instagram: @FSWhistler

Twitter: @FSWhistler

Facebook: https://www.facebook.com/FourSeasonsResortWhistler/

We look forward to receiving your application!

*Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.

Closed

Reservations Agent

Whistler, Canada

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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