Reservations Agent
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Reservations Agent

Four Seasons

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Reservations Agent

About the job



About Four Seasons Hotels and Resorts:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.​

Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Lumiere Place Casino, the pulse of St. Louis.

About the role:

Reservations Agents sell the resort and provide information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation. This position will be property based for the probationary period of 90 days for training purposes. After 90 days, opportunity for a hybrid role will be available with the option to work remote for 4 days and on property 1 day a week.

What we are looking for:

· Previous reservations experience preferred.
· Knowledge of hotel operations front/back of house preferred.
· Previous experience in high volume call center.
· Must have strong written and verbal communication skills.
· Comprehensive computer and analytical skills.
· Superior guest service and salesmanship skills.
· Proficient in Microsoft Word, Excel, Internet, Outlook and Golden (Delphi) and Opera - Preferred.
· Work well under pressure, multitasking and team player.
· Detail oriented organizational skills and thinks strategically.

Brand and Benefits:
Four Seasons believes in offering the best to the best; check out some of our amazing benefits!

An opportunity to be a part of a cohesive team with opportunities to build a successful career with global potential
The opportunity to engage in a diverse and challenging work environment
Complimentary and or Discounted Hotel Stays 
Competitive Salary
Excellent Benefits Package that includes: Medical, Dental, Vision and 401K
Complimentary daily employee meal

Learn more about what it is like to work at Four Seasons-visit us:

https://www.fourseasons.com/stlouis/
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJob

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Closed

Reservations Agent

United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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