Spa Concierge Supervisor - Full Time
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Spa Concierge Supervisor - Full Time

Four Seasons



Spa Concierge Supervisor - Full Time

About the job

The Four Seasons Resort Hualalai is looking for a Spa Concierge Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Spa Concierge Supervisors have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

Join Our Team

Work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998.


  • Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair.
  • Be knowledgeable about the facility and its amenities in order to effectively communicate with members and guests
  • Be knowledgeable of the spa reservations and POS system
  • Coordinates all group activity, work with group contacts prior to the group’s arrival and while on property
  • Work side by side with the spa staff – both support their efforts and provide mentorship/
  • Resolve guest complaints in a timely manner and be an ambassador of the spa at all times/
  • Assume Manager on Duty responsibilities, including opening and closing procedures as necessary
  • Frequent evaluation and development of spa shop staff.

Desired Qualifications and Skills

  • Customer service experience, spa experience preferred
  • Ability to function under pressure, set priorities and adjust to changing conditions
  • Successful candidate must possess legal work authorization in United States
  • Strong team player that works with energy and enthusiasm
  • Professional manner, discretion and appearance with ability to motivate

What to Expect: You Will…

  • Be a champion of the Golden Rule: Do unto others as you would have them do unto you
  • Be part of a cohesive team with opportunities to build a successful career with global potential
  • Have access to a robust benefit plan
  • Have the opportunity to engage in diverse and challenging work
  • Derive a sense of pride in work well done
  • Be recognized for excellence

Learn more about what it is like to work at Four Seasons – visit us:

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

Spa Concierge Supervisor - Full Time

United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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