Stewarding Supervisor
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Stewarding Supervisor

Four Seasons

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Stewarding Supervisor

About the job

We’re Hiring!

We are looking for a Stewarding Supervisor to join our Four Seasons Resort and Residences Napa Valley Family! The Stewarding Supervisor ideally would have 1+ years of supervisory experience in stewarding/cleaning at a luxury resort/restaurant setting.  This would be an hourly/non-exempt position.

About Four Seasons Resort and Residences Napa Valley

Situated at the northern end of Napa Valley off the famed Silverado Trail, Four Seasons Resort and Residences Napa Valley will offer experiences will capture the imagination of even the most seasoned wine country visitors.  Joining our family at such an early period allows you to be a creator, innovator and designer. Your journey will start by building the foundation of our service culture and employee experience. Then recruiting the best of the best, to then open the doors to the most highly anticipated opening resort of 2020.

The Position/Role

The Stewarding Supervisor positions will ensure a superior standard for all sanitation and kitchen equipment. In this role, you will be responsible for being the liaison between management and the day-to-day team members that works as the cleaning team in the resort. You will report to our Resort Executive Chef.

Stewarding Supervisory Responsibilities:

  • Ensures cleanliness of the operation and adherence to all State and Federal health codes
  • Manage daily operations of the Stewarding Department to ensure high quality service to the Food & Beverage division
  • Scheduling employees as well as keep time and attendance of staff
  • Consistently offer professional, friendly and proactive guest service while supporting fellow team members
  • Lead and supervise the team in all aspects of the department to ensure resort standards are followed
  • Performance and coach team
  • Supervise and maintain the sanitation of kitchen equipment and other assigned areas in accordance with the resort standards
  • Train all new Team Members
  • Follow all Resort and departmental policies, procedures and service standards
  • Maintain a clean and safe work environment for all associates
  • Monitor staffing levels to ensure adequate amount of staff for business levels and functions
  • Monitor and audit the cleaning of the team members         


Who You Are!

  • Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts.
  • Previous experience in Stewarding or previous F&B/Hotel supervisory experience
  • Must be able to work in a fast-pace environment
  • Spanish speaker is a plus!
  • Strong communication and interpersonal skills
  • Creative Problem Solving Skills
  • Creates motivating work environment


This is an hourly/non-exempt position therefore is not eligible for work sponsorship/visa. Candidates must possess valid work authorization.

About the company:

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees.  Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine “100 Best Companies to Work for” rankings every year since 1998.

Some Benefits Four Seasons Resort and Residences Napa Valley employees can enjoy:

  • Competitive Salary & Benefits
  • Cigna medical and dental benefit options
  • 8 weeks of New Parental Leave Pay
  • Fur Baby/Pet Insurance
  • Excellent Training and Development opportunities
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Employee Meals
  • 401k Retirement Plans


If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at tran.dao@fourseasons.com .

Four Seasons is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the 'EEOC is The Law' Information poster please visit this website: EEOC is The Law

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
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Stewarding Supervisor

Napa, CA, United States

Full-time, Indefinite

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