Director of Human Resources - Grosvenor House Suites (Maternity Cover)
About the job
- Provide leadership, direction and support to the HR team in order to increase knowledge and share best practice
- Develop and drive the SBU HR Strategy in line with Regional HR direction and monitor its execution to ensure achievement of the objectives
- Drive the continuous improvement agenda with particular focus on engagement & welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability
- Ensure free-flowing, two-way communication between SBU HR and Regional HR and internal communications are well planned and coordinated so that colleagues receive relevant and timely messages in an appropriate style and medium
- Be visible within the business including regular walk rounds and making time to engage with colleagues
- Drive the annual HR budget process and ensure HR & Training P&Ls are well managed and monitored
- Propose changes to organisational structures using best practice organisational development principles to provide the most appropriate structure to support future growth
- Consult on workforce planning activities in order to optimise manning levels, productivity and service standards in the most cost effective manner
- Regularly analyse and review HR statistics to identify trends so that attention can be directed to key issues and resources adjusted accordingly
- Take responsibility for the recruitment and selection of all colleagues in order to ensure good hiring decisions
- Ensure the on-boarding process of all colleagues is handled in a professional and positive manner to expedite the settling in period
- Manage the maintenance of the HRMS
- Conduct regular compliance checks to ensure adherence to company audit standards
- Ensure COS results are communicated, analysed and action plans are developed and reviewed on a regular basis to improve colleague engagement
- Advise on and update HR policies in line with legislative changes
- Ensure all activities in the manage performance process are well executed so that colleagues have the opportunity to participate, receive feedback and given opportunities to develop
- Manage the talent management process in order to ensure talent management is fully embraced in order to identify, nurture and develop a pool of potential talent to meet future workforce needs
- Work closely with other SBUs in order to identify and transfer relevant talent between the regions
- Regularly coach, mentor and support senior and high potential colleagues to identify individual strengths and development needs, develop and maintain effective relationships and encourage retention
- Agree goals and KPIs of direct reports, provide regular two-way feedback and developmental opportunities to help them be successful in current and future roles
- Ensure training programmes and development opportunities operate at a consistently high standard in order to deliver high quality guest and leadership experiences and embed the Jumeirah culture
- Conduct annual remuneration and benefit surveys and reviews in order to maintain the desired remuneration position in the local area
- In liaison with the GM, determine relevant KPIs for incentive schemes, monitor the system and ensure results are well communicated
- Ensure the departure process of colleagues is handled in a professional and positive manner to ensure colleagues leave with a good impression
- Ensure dismissals are well managed to protect the company and ensure colleagues are treated fairly and consistently and depart with respect and dignity
- Participation in sports and social activities, ensuring senior team presence
- Duty Management shifts
- Minimum 5 years in a generalist HR role
- Minimum 2 years managing a team (any discipline)
- Minimum 2 years hospitality experience (operational or support areas)
- Luxury/5* experience
- Experience working in London
- Management role in a culturally diverse workforce
- Change management
- Department: Human Resources Administration
About you
- Language required: English.
The company
Grosvenor House Suites by Jumeirah Living offers a luxurious and sophisticated lifestyle at London’s most exclusive address. Enjoy the services of a luxury serviced apartment, with the discretion, comfort and security of a private Mayfair residence.
130 suites from studios through to one, two, three and four bedroom suites as well as four, four and five bedroom Penthouses are the epitome of British design chic, where home is nothing less than an elegant and refined experience.
No detail has been spared in the appointment of these magnificent contemporary residences. From daily maid service to state of the art technology and 24 hour Concierge, these stylish suites feature everything that you would expect from luxury five star services, yet personalised to your individual requirements.
Director of Human Resources - Grosvenor House Suites (Maternity Cover)
Full-time, Indefinite
Start Date:
Latest start date: