Coordinator, Catering - Signia by Hilton Orlando Bonnet Creek & Waldorf Astoria Orlando
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Coordinator, Catering - Signia by Hilton Orlando Bonnet Creek & Waldorf Astoria Orlando

Hilton

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Coordinator, Catering - Signia by Hilton Orlando Bonnet Creek & Waldorf Astoria Orlando

About the job



Solicits, secures arrangements, coordinates, and conducts follow-up for small local and group catered events as well as dry meetings and convention affiliates.  

What will I be doing?

Specifically, your essential functions will be to perform the following tasks to the highest standards:
•    Generate contracts and BEOs in support of Senior Catering Managers.
•    Generate food and beverage revenue for groups and meetings of 50 or less guests with 10 or less guest room nights by responding to customer inquiries promptly.
•    Handles negotiations with meeting planners and generate Banquet Event Orders based on agreed contractual terms. Prepare and process all required paperwork to include BEOs for groups with room blocks of 10 or less, and all other related correspondences with clients.
•    Support daily distribution of BEO’s, reader boards and change logs.
•    Maintain excellent working relationship from initial lead call through follow-up solicitation and maintain contact with all support departments, including banquets and functions room departments, until event conclusion.

  • Conduct property tours to promote facilities and services.
  • Work with Administrative Assistants in maintaining file room and proper stocking of Catering Marketing Collateral.


What are we looking for?

•    Minimum Years of Experience: one (1) year guest contact or customer experience.  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
•    Knowledge of the hotel property management systems (Delphi.fdc)

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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Coordinator, Catering - Signia by Hilton Orlando Bonnet Creek & Waldorf Astoria Orlando

Orlando, FL, United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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