Dining Room Assistant/Room Service - Franchise

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Job description

Job Requirements

We Create Great Experiences! Come Join Our TEAM! We value and take care of our Team Members and provide a safe and friendly environment in which to work.

**Full Time / Part Time**


Facilitates Food Service by performing the essential duties listed below:

Essential Duties and Responsibilities include the following:

· Efficiently clears dirty silverware, Glassware, and plates from Guest tables and properly breaks down the trays for cleaning of these items in the kitchen.

· Wipes table tops, chairs, salt & pepper shakers, sugar caddies, and center pieces with damp cloth.

· Replaces soiled table linens and resets tables with silverware and glassware.

· Supplies service bar with food such as soups, salads, and desserts.

· Restocks glassware and items in an efficient manner to maximize table turns.

· Restocks all service stations throughout a work shift and ensure the following shift is completely set.

· Provide a superior experience to all Guests by giving warm hospitality and executing ways to exceed expectations.

· Sets-up Room Service:

Sets-up service trays

Confirms Room service order

Delivers/identifies themselves as “In Room Dining”

Asks where the Guest would like their order placed

Reviews the Room Service Order with Guest before leaving

Utilizes the Guest name three times before leaving

Collects used Room Service trays from hallways every 30 minutes

Certificates, Licenses, Registrations

Hilton Brand Training required upon hire

RAMP trained preferred if over 18 but will train

ServSafe Certification preferred but will train

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.


Job type
Lancaster, PA, United States
F&B service, Server
Starting in
As soon as possible
Duration of the contract

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