Event Coordinator - Waldorf Astoria Monarch Beach Resort
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Event Coordinator - Waldorf Astoria Monarch Beach Resort




Event Coordinator - Waldorf Astoria Monarch Beach Resort

About the job

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for an Event Coordinator to join the team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and Beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

  • Classification: Full-Time
  • Shift: Monday - Friday: 8:00am-4:30pm (start time may vary slightly)

The ideal candidate will excel in a fast-paced environment with excellent organization and communication skills, and the ability to work independently and as a team. Prior luxury hotel experience is a plus.

Want to learn more?  Hotel WebsiteFacebookInstagram

What will I be doing?

As an Event Coordinator you will be responsible for assisting and supporting several Catering & Event Managers. Specifically, your essential functions will be to perform the following tasks to the highest standards:

  • Organize, plan and prioritize your duties by developing plans and goals. 
  • Timely communication to internal and external clients via telephone, email, written documents or in person. 
  • Handle phone calls, e-mails and greeting clients for Catering and Events in a professional, courteous manner.
  • Input programs in booking systems, managing VIP guest arrangements, and coordinating site visits. 
  • Creating and communication of documents including but not limited to BEOs, group resumes, post event reports, menus, diagrams/floor plans. 
  • Work with affiliate groups. 
  • Assist with clients and deliver on the client’s expectations. 
  • Demonstrate knowledge of job systems, products, booking systems, and processes. 
  • Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client. 
  • Ensure high quality service by communicating and assisting others to understand the guest needs.  
  • Participate in customer site inspections and assist with the sales process as necessary. 
  • Other duties as necessary based on business needs 
  • Regular attendance 

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

  • Access to your pay when you need it through DailyPay
  • Health insurance 
  • Career growth and development 
  • Team Member Resource Groups
  • Recognition and rewards programs
  • Go Hilton travel discount program 
  • Best-in-Class Paid Time Off (PTO)  
  • Supportive parental leave
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Event Coordinator - Waldorf Astoria Monarch Beach Resort

Dana Point, CA, United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

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