Front Desk Agent - Franchise
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Front Desk Agent - Franchise

Hilton

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Front Desk Agent - Franchise

About the job

Job Requirements

At Hampton Inn Hallandale Beach, we love hiring friendly, authentic, caring and thoughtful people, just like you. Bring your Hamptonality! We are looking for an enthusiastic Front Desk Agent to join our Outstanding Team.

Essential Job Functions:

  • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
  • Check guests out of the hotel in accordance with procedures; make change, and post charges to guest accounts following steps of service.
  • Handle cash and credit transactions, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank.
  • Accept, change and cancel hotel reservations
  • Use computer system for most functions, select and block rooms for arriving guests, prepare daily reports
  • Handle hotel emergency situations following emergency guidelines


Work Experience
  • 1 Year of prior Hotel or Hotel Front Desk Experience preferred
  • Flexible schedule availability, required to work day, night and overnight shifts, including weekends and holidays
  • Ability to multitask and handle stress in busy periods
  • The employee is required to stand, walk, for prolong periods of time
  • Ability to frequently lift and/or move up to 50 lbs, to handle guests packages or luggage
  • Must have good near and far vision, including ability read and interpret written instructions/directions
  • Must be able to communicate effectively with guests and co-workers, communicate via 2-way radio
  • Ability to distinguish smells
  • Duties mainly performed indoors
  • Must be able to hear, moderate noise level


Benefits

Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short and Long Term Disability, International Travel Perks, Team Member Recognition Events, Outings and much more!

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Job Requirements

At Hampton Inn Hallandale Beach, we love hiring friendly, authentic, caring and thoughtful people, just like you. Bring your Hamptonality! We are looking for an enthusiastic Front Desk Agent to join our Outstanding Team.

Essential Job Functions:

  • Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
  • Check guests out of the hotel in accordance with procedures; make change, and post charges to guest accounts following steps of service.
  • Handle cash and credit transactions, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank.
  • Accept, change and cancel hotel reservations
  • Use computer system for most functions, select and block rooms for arriving guests, prepare daily reports
  • Handle hotel emergency situations following emergency guidelines


Work Experience
  • 1 Year of prior Hotel or Hotel Front Desk Experience preferred
  • Flexible schedule availability, required to work day, night and overnight shifts, including weekends and holidays
  • Ability to multitask and handle stress in busy periods
  • The employee is required to stand, walk, for prolong periods of time
  • Ability to frequently lift and/or move up to 50 lbs, to handle guests packages or luggage
  • Must have good near and far vision, including ability read and interpret written instructions/directions
  • Must be able to communicate effectively with guests and co-workers, communicate via 2-way radio
  • Ability to distinguish smells
  • Duties mainly performed indoors
  • Must be able to hear, moderate noise level


Benefits

Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short and Long Term Disability, International Travel Perks, Team Member Recognition Events, Outings and much more!

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Closed

Front Desk Agent - Franchise

Hallandale Beach, FL, United States

Full-time, Indefinite

Start Date:

Latest start date:

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