Front Desk Supervisor - GALLERYone DoubleTree Suites by Hilton Fort Lauderdale
This position just got filled, but there are more Reception jobs at Hilton
Front Desk Supervisor - GALLERYone DoubleTree Suites by Hilton Fort Lauderdale

Hilton

Posted

Closed

Front Desk Supervisor - GALLERYone DoubleTree Suites by Hilton Fort Lauderdale

About the job



A Front Desk Supervisor is responsible for overseeing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Here are some perks you can enjoy when joining our team:
• Access to your pay when you need it through DailyPay
• Flexible schedules
• Health insurance 
• Career growth and development 
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program 
• Best-in-Class Paid Time Off (PTO)  
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

What will I be doing?

A Front Desk Supervisor is responsible for overseeing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specific tasks required of the position include:

  • Oversees front desk operations.
  • Provides guest service, guidance and leadership to ensure consistent customer service is provided.
  • Assigns and instructs team members in details of work.
  • Monitors lobby traffic to make staffing adjustments accordingly.
  • Resolves customer complaints.
  • Trains, supervises, schedules and assists in evaluating staff.


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

Closed

Front Desk Supervisor - GALLERYone DoubleTree Suites by Hilton Fort Lauderdale

Fort Lauderdale, FL, United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

Want something different? See similar jobs