General Manager - Franchise
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General Manager - Franchise

Hilton

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General Manager - Franchise

About the job

Job Requirements

Join our growing team! Aum Enterprises Inc., headquartered in Birmingham, AL, is a leading property management company that has been operating since 1997. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton and Marriott.

Job Summary

The General Manager provides leadership and management for all hotel operations including team member staffing and relations, budgeting and financial responsibilities, forecasting, sales and marketing, guest services and facilities management. The General Manager is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities

  • Develops, coordinates and implements all day-to-day operations of the hotel
  • Directs efforts related to team member staffing including recruitment, orientation, training & development, scheduling, counseling, performance management, and other team member relations issues
  • Maintains personal connections with guests, clients and community organizations
  • Prepares annual operating budget to include a sales, marketing and revenue management plan
  • Analyzes financial performance by comparing actual performance to planned performance, identifying variances, and initiating corrective action
  • Maintains product and service quality standards by implementing policies and procedures, investigating deficiencies/complaints, and initiating corrective action
  • Inspects guestrooms to ensure all company and brand cleanliness standards are met
  • Monitors and upholds procedures for control of supplies, keys, monies and credit
  • Monitors and upholds procedures for safety and security of hotel staff and guests
  • Maintains knowledge, skills, and abilities needed to perform any position at the hotel
  • Remains current on industry trends and local market activities
  • Performs additional responsibilities as assigned by leadership


Work Experience

Qualifications

  • College degree or the equivalent in related work experience
  • 5 or more years of hotel experience with three years in a management position
  • Strong interpersonal and communication skills
  • Ability to speak clearly and listen attentively
  • Ability to read and write effectively
  • Ability to resolve problems effectively
  • Ability to manage stressful situations with poise and finesse
  • Conduct work-related functions in a professional manner


Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Job Requirements

Join our growing team! Aum Enterprises Inc., headquartered in Birmingham, AL, is a leading property management company that has been operating since 1997. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton and Marriott.

Job Summary

The General Manager provides leadership and management for all hotel operations including team member staffing and relations, budgeting and financial responsibilities, forecasting, sales and marketing, guest services and facilities management. The General Manager is responsible for establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.

Essential Duties and Responsibilities

  • Develops, coordinates and implements all day-to-day operations of the hotel
  • Directs efforts related to team member staffing including recruitment, orientation, training & development, scheduling, counseling, performance management, and other team member relations issues
  • Maintains personal connections with guests, clients and community organizations
  • Prepares annual operating budget to include a sales, marketing and revenue management plan
  • Analyzes financial performance by comparing actual performance to planned performance, identifying variances, and initiating corrective action
  • Maintains product and service quality standards by implementing policies and procedures, investigating deficiencies/complaints, and initiating corrective action
  • Inspects guestrooms to ensure all company and brand cleanliness standards are met
  • Monitors and upholds procedures for control of supplies, keys, monies and credit
  • Monitors and upholds procedures for safety and security of hotel staff and guests
  • Maintains knowledge, skills, and abilities needed to perform any position at the hotel
  • Remains current on industry trends and local market activities
  • Performs additional responsibilities as assigned by leadership


Work Experience

Qualifications

  • College degree or the equivalent in related work experience
  • 5 or more years of hotel experience with three years in a management position
  • Strong interpersonal and communication skills
  • Ability to speak clearly and listen attentively
  • Ability to read and write effectively
  • Ability to resolve problems effectively
  • Ability to manage stressful situations with poise and finesse
  • Conduct work-related functions in a professional manner


Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Closed

General Manager - Franchise

Birmingham, AL, United States

Full-time, Indefinite

Start Date:

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