F&B Server
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F&B Server

About the job

The restaurant MAMA MAKAN and its bar are the place to go for an authentic Indonesian all-day-dining experience. Together with the entire team, our #mamaloves taking guests on a culinary journey to Indonesia, experiencing the original dishes reminiscent to the menus on the walls of cafés in Jakarta.

MAMA MAKAN is looking for a passionate Waiter / Waitress!

What Mama seeks:
‘How someone treats a waiter can tell you so much about a person’ is what Mama says.
She is looking for a passionate waiter who adds some flavor. Because it is not just about serving food or drinks. It’s about the whole restaurant experience. Someone who knows the menu by heart and will go out of his/her way to make sure Mama’s guests feel at home.

Do you like what you read? Please send us your CV and all the reasons why #mamaloves YOU!

What’s in it for YOU?

General Perks:
• An entry to the Hyatt Family, a place where we care for people so they can be their best;
• 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets;
• A guest experience in your own city with a complimentary overnight stay, cocktails & dinner for two;
• Travel Allowance, starting from a 5 kilometers travel distance from the hotel.
• Uniform provided and laundry is taken care of in house.
• 25 Vacation days

“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”
• To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge as Hyatt's wellbeing assessment tool "Hyatt Well-Check"
• Social Activities; Team building outings, Sports/wellbeing activities
• Hotel gym access

“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based an employee’s individual circumstances and take the form of a career lattice”
• International working experience with future international transfer happily facilitated.
• Personal development plan, in order to reach your full potential.
• A wide range of development tools through the Hyatt Learning platform for all colleagues; from e-learning to classroom sessions, Hyatt provides different solutions, depending on how you learn best (example: Excel courses, Leadership series etc.).

“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”
• An International team of over 15 different nationalities
• Focus on Diversity, Equity and Inclusion within our team. Through employee support groups (HyPride & Women@Hyatt), workshops and classroom trainings
  • Number of positions: 2
  • EUR2000 per month (38 hours per week) plus 8% holiday allowance yearly
  • Department: F&B service

About you

What does the ROLE entail?
• Seating, taking orders and serving guests according to the established sequence and procedures;
• Presenting menu, answering enquiries, and making suggestions regarding food, beverage and service to guest in the restaurant, room service, bar, and meeting rooms as per daily assignment;
• Having thorough knowledge and understanding of all food and beverage items in the menu, and the ability to recommend and up sell;
• Handling all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily;
• Clearing and resetting counters or tables at conclusion of each course;
• Being fully conversant with all aspects of the Micros system;
• Taking care of the bill and accepting payment, performing the function of cashier as required;
• Maintaining par stocks of all equipment and guest supplies as required;
• Assisting with opening and closing duties according to checklist;
• Maintain a good working relationship with staff in the F&B department and all other departments;
• Working closely with other employees in a supportive and flexible manner.

#mamaloves you, because…
• You have 1+ year experience working in Hospitality, preferably as a Waiter/Waitress at a Hotel;
• You have a Degree in Hospitality / Tourism, or additional relevant on-the-job training;
• You have good language and communication skills in English (and ideally in Dutch as well);
• You have a flexible schedule, able to work evenings, weekends and/or holidays as needed;
• You are legally allowed to work in the Netherlands, holding an EU/EEA passport or a valid work permit for the country (we do not assist with Visa / permit applications).
  • Language required: English.

The company

Located in the centre of Amsterdam and bordering the city’s trendy and exciting east neighbourhood, Hyatt Regency Amsterdam connects business with pleasure, and city with nature. An urban oasis, just minutes from Amsterdam’s iconic sites.
Spacious Rooms: 211 modern, well-appointed guestrooms including 15 suites with scenic views and club level spaces available.
Spaces that connect: Over 517 sq m of dynamic meeting and events spaces that make every get-together an energising and memorable experience.
Indonesian Delights: Inspired by the strong roots that bind Holland and Indonesia, on-site restaurant and bar Mama Makan offers refreshing Indonesian flavors in food and drink.
Convenient Location: Adjacent to hip East Amsterdam and set in the city’s cultural garden, steps from shops, restaurants, bars, attractions and business.
Peace of Mind: Hit the treadmill in the fully equipped 24 hour fitness centre or take running outdoors to the nearby Oosterpark.

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F&B Server

Amsterdam, Netherlands

Full-time, 12 months

Start Date:

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